Golf Shop Attendant

Do you have experience working in a golf pro-shop, merchandising, up-selling and providing exceptional customer service? Lora Bay Golf Club is hiring a Golf Shop Attendant If you are organized, have attention to detail, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and see if this role is for you

The Golf Shop Attendant ensures the enjoyment and first-class experience of our members and guests, while maintaining policies, procedures and golf shop operations.

BENEFITS OF WORKING AT LORA BAY

• Great people, beautiful location, safe and fun work environment
• Paid training
• Free golf
• Staff (and friends and family) discounts on meals, rooms and golf
• Staff parties, $$ rewards and recognition program
• $500 for referring fellow team members and earn $ for bringing in business*
• Contract completion bonus*
• Some conditions apply. Please inquire for details.

KEY RESPONSIBILITIES

• Opening and closing the Pro Shop, including nightly reporting and passalong
• Maintain Pro Shop cleanliness and tidiness at all times
• Maintain displays and rotate merchandise on a regular basis to ensure a fresh look in the Pro Shop, sell Pro Shop merchandise
• Attend to the Reservations line, book tee times and answer inquiries
• Deliver excellent customer service in a friendly and professional manner
• Perform all duties in accordance with daily procedures
• Assist members/guests with questions and concerns
• Stay in constant contact with the Outside Services team
• Contribute to the coordination of all members and guest events and functions
• Maintain communications book
• Handle guest complaints in a friendly and professional manner, report complaints to the Head Golf Professional
• Assist the Outside Services team when required
• All other duties as assigned

EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)

• High school level English communication skills
• Prior experience in golf or front desk operations an asset
• Prior retail experience an asset
• Excellent public relations skills
• Must excel in customer service
• Proven organizational skills and an attention to detail
• Strong communication skills and a proven ability to work well in a team environment
• Be neat and professional in appearance
• Approach responsibilities in an organized and energetic manner
• Proficiency with Microsoft Office required

PHYSICAL ENVIRONMENT/REQQUIRMENTS

• Work under pressure
• Work in a fast-paced environment
• Inside and Outside in a variety of weather conditions
• Must be able to lift 25 LBS
• Long periods of standing on your feet
• Must be willing to work morning shifts, evening shifts, weekends and holidays

Job Types: Full-time, Part-time, Seasonal

Pay: $17.60 per hour

Work Location: 109 E Ridge Dr, Thornbury, ON

Expected start date:

Vacancy Status: New

Great Gulf Group of Companies is committed to providing a fair and equitable work environment and encourages applications from qualified candidates, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Great Gulf will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you require accommodation during the recruitment process, please advise Human Resources.

To be eligible to apply for this position you must be legally entitled to work in Canada. We are not accepting International applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted.

Please note that we do not currently use artificial intelligence in our hiring process.