Golf Shop Attendant

1 week ago

Thornbury, Canada Great Gulf Group Full time

Do you have experience working in a golf pro-shop, merchandising, up-selling and providing exceptional customer service? Lora Bay Golf Club is hiring a Golf Shop Attendant If you are organized, have attention to detail, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and see if this role is for you
The Golf Shop Attendant ensures the enjoyment and first-class experience of our members and guests, while maintaining policies, procedures and golf shop operations.
BENEFITS OF WORKING AT LORA BAY
- Great people, beautiful location, safe and fun work environment
- Paid training
- Free golf
- Staff (and friends and family) discounts on meals, rooms and golf
- Staff parties, $$ rewards and recognition program
- $500 for referring fellow team members and earn $ for bringing in business*
- Contract completion bonus*
- Some conditions apply. Please inquire for details.

KEY RESPONSIBILITIES
- Opening and closing the Pro Shop, including nightly reporting and passalong
- Maintain Pro Shop cleanliness and tidiness at all times
- Maintain displays and rotate merchandise on a regular basis to ensure a fresh look in the Pro Shop, sell Pro Shop merchandise
- Attend to the Reservations line, book tee times and answer inquiries
- Deliver excellent customer service in a friendly and professional manner
- Perform all duties in accordance with daily procedures
- Assist members/guests with questions and concerns
- Stay in constant contact with the Outside Services team
- Contribute to the coordination of all members and guest events and functions
- Maintain communications book
- Handle guest complaints in a friendly and professional manner, report complaints to the Head Golf Professional
- Assist the Outside Services team when required
- All other duties as assigned

EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)
- High school level English communication skills
- Prior experience in golf or front desk operations an asset
- Prior retail experience an asset
- Excellent public relations skills
- Must excel in customer service
- Proven organizational skills and an attention to detail
- Strong communication skills and a proven ability to work well in a team environment
- Be neat and professional in appearance
- Approach responsibilities in an organized and energetic manner
- Proficiency with Microsoft Office required

PHYSICAL ENVIRONMENT/REQQUIRMENTS
- Work under pressure
- Work in a fast-paced environment
- Inside and Outside in a variety of weather conditions
- Must be able to lift 25 LBS
- Long periods of standing on your feet
- Must be willing to work morning shifts, evening shifts, weekends and holidays

**Job Types**: Full-time, Part-time, Seasonal
**Pay**: $17.60 per hour
**Work Location**: 109 E Ridge Dr, Thornbury, ON
**Expected start date**: 2026-05-01
**Vacancy Status**: New
Please note that we do not currently use artificial intelligence in our hiring process.

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