Vendor Relations

Welcome to FOSS — Where Values Drive Everything We Do

For over 60 years, the FOSS Auto Group has been a leader in the automotive industry, home to two trusted brands: Roy Foss and Foss National Leasing. Our success is driven by our incredible team. These are dedicated and passionate individuals who embody our core values daily, building a reputation for excellence in retail, fleet, service, and innovation.

At FOSS, we are guided by five principles:

• Glad to be here – We show up with positivity and pride.

• Sweat the small stuff – Details matter, and we get them right.

• Show up for each other – We succeed as a team.

• Walk the talk – We lead by example.

• Set the standard – We raise the bar.

We are proud of the long-standing relationships we've built with our clients, customers, and our team members. When you join FOSS, you're joining a company that leads with heart, acts with integrity, and invests in your growth. If you want a workplace where your impact is celebrated, you've found your next move.

About The Role

We're looking for a proactive and detail-oriented Vendor Relations Specialist to manage relationships with our network of dealers, service providers, and business partners. In this role, you'll be responsible for ensuring that vendors meet service level expectations, compliance standards, and cost targets. You'll work closely with internal teams to coordinate vendor performance, resolve issues, and identify opportunities for process and service improvements across our fleet operations.

What We're Looking For

• Serve as the main point of contact for vendors, managing day-to-day communication and issue resolution.

• Build and maintain strong relationships with providers, ensuring clear expectations and consistent follow-up.

• Monitor vendor performance, service quality, and compliance with company standards and contractual agreements.

• Assist in onboarding new vendors, including gathering required documentation and setting up payment or system access.

• Track and analyze vendor data to identify trends, gaps, and opportunities for cost savings or efficiency improvements.

• Support contract renewals and negotiations to maintain competitive pricing and high service quality.

• Maintain accurate and up-to-date vendor records and contact information in internal systems.

• Escalate performance or service issues to leadership as needed and assist in developing corrective action plans.

What You Will Bring

• 2+ years of experience in vendor management, procurement, or operations coordination (automotive or fleet experience is an asset).

• Strong communication and relationship-building skills with both internal and external partners.

• Excellent attention to detail and organizational skills, with a focus on accountability and follow-through.

• Ability to analyze data and vendor performance metrics to inform business decisions.

• Experience with Microsoft Excel and vendor or procurement management systems.

• Comfortable managing multiple priorities in a fast-paced environment.

• A proactive, solutions-focused approach with a strong sense of ownership and professionalism.

What We Offer:

• Competitive compensation and benefits package.

• Employee team building and social events.

• Learning and development programs for all team members.

• Growth potential within our organization.

• Certification fees will be covered, if required.

• Employee discount programs.

• Foss purchase and service program.

• Employee referral and recognition programs.

Our Commitment to Equal Opportunity

At Roy Foss Automotive and Foss National Leasing, we are dedicated to creating a workplace where everyone feels welcome and has the opportunity to thrive. We believe that a diverse and inclusive team is not only our strength, but it also drives innovation and helps us better serve our customers and community.

We are proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, or disability. Our commitment to equal opportunity extends to all aspects of employment, including hiring, training, promotion, compensation, and benefits.

FOSS Automotive Group is committed to providing an inclusive, accessible work environment. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

We are committed to fostering a culture of fairness, equity, and respect for every employee and applicant.

Should you have any questions or concerns, you can reach out to