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Field Specialist
2 weeks ago
Location: Mississauga, ON
Company: Clutch (Ranked #3 on Deloitte's Enterprise Leaders List 2024)
About Clutch
Clutch is Canada's first fully online platform for buying and selling cars. We make car ownership simple, transparent, and stress-free.
Our team is built around one main goal — giving customers the best possible experience. We do that by living our values every day:
Deliver great service to our customers and community.
Embrace challenges and find ways to improve.
Assist teammates and customers when they need support.
Lead with ownership, integrity, and accountability.
If you want to be part of a growing company that's changing how people buy and sell cars, we'd love to have you on the team.
About the Job
We're looking for a Field Specialist to help ensure our customers have a smooth and positive experience when picking up or dropping off their vehicles. You'll be the friendly face of Clutch — handling inspections, paperwork, and key exchanges while making sure everything runs on time and to our standards.
What You'll Do
Handle vehicle deliveries and pickups safely and on schedule.
Inspect vehicles for any cosmetic concerns or damage.
Complete customer paperwork and record notes accurately.
Communicate clearly with customers about appointments and next steps.
Answer any questions about their new vehicle and the process.
Install or transfer license plates when needed.
Provide friendly, professional service and handle concerns respectfully.
Help your team with related duties when needed.
What You'll Bring
High school diploma or equivalent.
Valid Ontario G2 driver's license and clean driving record.
Clear criminal background check.
Able to work 40 hours a week, including one weekend day.
Willing to travel between Mississauga and Etobicoke locations.
It's a plus if you have:
A valid OMVIC License (or are open to getting one — we'll help).
Experience with vehicle inspections, delivery, or logistics.
A genuine interest in cars and great customer service.
Why You'll Love Working Here
Consistent hours and a stable schedule.
Support to earn your OMVIC License.
Health and dental benefits from day one.
Paid time off so you can rest and recharge.
A modern, well-equipped facility in Mississauga.
Free snacks, drinks, and access to great employee amenities.
