Property Manager

The Opportunity

We're building something real here. Our Property Management division is a core pillar of our business, and the next 12–24 months are critical. We're hiring an experienced, licensed Property Manager who can run day-to-day operations, protect the quality of service, and help us grow the portfolio the right way.

This is not a "keep the lights on" role. This is a lead from the front role.

If you're a problem-solver, a strong communicator, naturally organized, and someone people actually enjoy working with, you'll fit right in.

What You'll Do (Core Responsibilities)

Property Management Operations

• Manage a portfolio of residential rental properties (primarily condos/houses)
• Handle tenant onboarding, renewals, notices, move-ins/move-outs, inspections, key/lockbox coordination
• Coordinate maintenance requests: triage, dispatch, follow up, and ensure quality control
• Manage vendor relationships (quotes, scheduling, invoices, and performance)
• Ensure consistent documentation, compliance, and service standards

Client & Tenant Communication

• Be the calm, professional point of contact for owners and tenants
• Resolve issues quickly and fairly with strong judgment and firm boundaries
• Provide owners with updates, recommendations, and clear reporting

Growth & Process Improvement

• Help build systems, checklists, templates, and workflows to scale
• Identify operational gaps and fix them (before they become problems)
• Support leasing/admin coordination when needed
• Contribute ideas to grow the division through better service, retention, and referrals

Brokerage Front Desk & Admin Support (As Needed)

• Answer incoming phone calls and route inquiries to the right team member
• Greet and assist walk-in clients and agents in a professional, friendly way
• Book/cancel appointments and manage basic calendar scheduling
• Support the brokerage team with light admin tasks (printing, scanning, document prep, general office support)
• Assist with MLS-related admin support when required (listings paperwork, basic updates, coordinating with agents)

Who You Are

You're the type of person who:

• Takes ownership — you don't wait to be told, you execute
• Stays organized while juggling multiple priorities
• Communicates clearly and professionally (written + verbal)
• Can handle pressure and still keep a positive attitude
• Is a team player — reliable, respectful, and easy to work with
• Enjoys solving problems and improving systems

Requirements (Must-Haves)

• Property Management license required (please include details when applying)
• 2+ years of property management experience (more is a plus)
• Strong knowledge of tenant relations, maintenance coordination, and leasing admin
• Excellent English communication skills (written and verbal)
• Proficiency with Microsoft Office / Google Workspace and property management tools Yardi/Buildium
• Ability to work some evenings/weekends as needed (tenant issues and operational realities)

Nice-to-Haves

• Experience managing condos in the GTA
• Experience scaling a portfolio or helping a PM business grow
• Strong vendor network
• Comfort with reporting, basic budgeting, and operational KPIs

What Success Looks Like (First 90 Days)

• Portfolio is stable, organized, and running smoothly
• Faster response times, tighter follow-up, fewer loose ends
• Owners feel informed and confident; tenants feel handled
• Systems/checklists in place so we can scale without chaos
• You're proactively contributing to growth and retention

Why Join Us

• You'll be a key leader in a fast-growing division — your work will matter
• Strong team environment: supportive, professional, and fun to be around
• Opportunity to grow into a senior/lead role as the portfolio expands
• We move fast, we improve constantly, and we take service seriously

How to Apply

Send your resume and a short note answering:

• How many doors have you managed?
• What PM systems/tools have you used?
• Why are you the right person to help grow this division?

Job Types: Full-time, Part-time, Contract

Pay: $50,000.00-$60,000.00 per year

Benefits:

• Extended health care

Licence/Certification:

• Property Manager Certification (preferred)

Work Location: In person