Sales Administrator

Do you thrive in a collaborative environment and love putting people first? At GT Glass, we value teamwork, innovation, and care. Bring your solution-driven support skills to a place where both customers and employees enjoy an exceptional experience.

Who We Are

GT Glass was established in 2008 by Greg & Trish Holst as a small business out of our garage with just one employee. Our business has evolved into a 5500 square foot shop/showroom in Saskatoon's north end with a great team to support this growth.

GT Glass has now been in business for nearly 18 years. We pride ourselves on exceptional customer service and strive to give all our customers the benefit of our years of experience in the construction industry. From the typical home builder to a contractor or a do-it-yourself retail customer, GT Glass believes that every customer needs a personalized experience. We pay attention to every detail and ensure a seamless execution from the first phone call to the completion of installation.

Learn more about us here:

Job Summary

We are looking for a detail-oriented and proactive Sales Administrator to support our sales team and ensure smooth day-to-day operations. The Sales Administrator will handle administrative tasks, manage customer records, prepare quotes, answer phones, and serve as a key point of contact for internal teams and clients. This position requires individuals who are friendly, well-spoken, organized, and able to handle multiple requests within a short period of time.

Key Responsibilities:

● Answer incoming phone calls, route inquiries appropriately, and provide excellent customer service.

● Respond to customer inquiries and provide support with order status, product information, and general requests.

● Provide administrative support to the sales team.

● Process sales orders accurately and in a timely manner.

● Assist with the preparation of estimates and quotes.

● Maintain and update customer databases.

● Support scheduling by collecting necessary information and documenting it clearly.

● Support marketing efforts related to sales campaigns, events, and promotions.

Qualifications:

● Proven experience in an administrative, sales support, or customer service role.

● Proficiency in Microsoft Office Suite (Excel, Word, One Drive).

● Strong organizational and multitasking skills.

● Excellent written and verbal communication abilities.

● Comfortable answering phones and interacting with clients professionally.

● High attention to detail and accuracy.

● Ability to work both independently and collaboratively in a fast-paced environment.

● Experience in a sales environment or familiarity with sales processes is a plus.

Benefits:

• Competitive salary based on experience and skills.
• Comprehensive benefits package, including health and dental coverage.
• Opportunities for training and professional development.
• Positive and supportive work environment.
• Opportunity to work with a leading company in the glass manufacturing industry.

Why You Should Come and Work With Us:

• We are a small family owned and run company, and we believe a strong work life balance is important.
• We offer on-the-job training, a supportive work environment, and sick days throughout the year.
• We have a high standard of excellence. Each member of our team takes pride in a job well done.
• We are intentional about creating a positive Company Culture, where every member of our team is valued and respected.

Ability to commute/relocate:

Saskatoon S7P 0C4 - reliably commute or plan to relocate before starting work (required)

Job Types: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

Work Location: In person