Multi-Store Manager

4 days ago

Grimsby Ontario LM E Canada Tim Hortons Full time US$53,000 - US$62,000 per year
NOW HIRING: Multi-Store Manager (PM Shift)

Location: Tim Hortons – Grimsby (managing 3–4 locations)

Note:

This is NOT a Store Manager position — this is a Multi-Store Manager role.

Only apply if you have Tim Hortons experience and 2+ years in a management position.

Position Overview

We are seeking a dynamic and experienced Multi-Store Manager to oversee PM operations across multiple Tim Hortons locations in Grimsby. The ideal candidate must have strong leadership skills, excellent communication abilities, and deep understanding of Tim Hortons operational standards, food safety, and team development.

This role involves supporting 3–4 stores, coaching supervisors and team members, conducting audits, ensuring guest satisfaction, and maintaining consistent operational performance across all locations.

Responsibilities
  • Oversee PM operations for 3–4 Tim Hortons stores and ensure consistent performance.
  • Conduct food safety, image, and operational audits; complete required reports.
  • Support Store Managers and shift supervisors by providing coaching and leadership.
  • Ensure smooth PM shift execution, proper staffing levels, and team productivity.
  • Maintain high standards of guest service, speed of service, and cleanliness.
  • Assist with recruiting, training, and developing staff to meet company standards.
  • Review cash handling, inventory practices, and waste management across stores.
  • Communicate daily updates and operational concerns effectively to upper management.
  • Ensure compliance with all health & safety, brand standards, and store policies.
  • Resolve customer issues promptly and professionally across all assigned locations.
Skills & Requirements
  • Minimum 2+ years Tim Hortons management experience (Shift Supervisor or above).
  • G Driver's License required; must be able to travel between multiple locations.
  • Strong leadership and team-management abilities.
  • Excellent communication skills; bilingual skills are an asset.
  • Knowledge of food safety systems, cash handling, and basic admin tasks.
  • Organized, proactive, and able to manage multiple stores efficiently.
  • Strong problem-solving skills with the ability to make quick decisions.
  • Professional, reliable, and able to work independently during PM shifts.
Wage

$24–$28 per hour (based on experience)

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