Multi-Store Manager

7 days ago

Grimsby, Canada Tim Hortons Full time

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request. NOW HIRING: Multi-Store Manager (PM Shift)Location: Tim Hortons – Grimsby (managing 3–4 locations) Note:This is NOT a Store Manager position — this is a Multi-Store Manager role.Only apply if you have Tim Hortons experience and 2+ years in a management position.Position OverviewWe are seeking a dynamic and experienced Multi-Store Manager to oversee PM operations across multiple Tim Hortons locations in Grimsby. The ideal candidate must have strong leadership skills, excellent communication abilities, and deep understanding of Tim Hortons operational standards, food safety, and team development.This role involves supporting 3–4 stores, coaching supervisors and team members, conducting audits, ensuring guest satisfaction, and maintaining consistent operational performance across all locations.ResponsibilitiesOversee PM operations for 3–4 Tim Hortons stores and ensure consistent performance.Conduct food safety, image, and operational audits; complete required reports.Support Store Managers and shift supervisors by providing coaching and leadership.Ensure smooth PM shift execution, proper staffing levels, and team productivity.Maintain high standards of guest service, speed of service, and cleanliness.Assist with recruiting, training, and developing staff to meet company standards.Review cash handling, inventory practices, and waste management across stores.Communicate daily updates and operational concerns effectively to upper management.Ensure compliance with all health & safety, brand standards, and store policies.Resolve customer issues promptly and professionally across all assigned locations.Skills & RequirementsMinimum 2+ years Tim Hortons management experience (Shift Supervisor or above).G Driver’s License required; must be able to travel between multiple locations.Strong leadership and team-management abilities.Excellent communication skills; bilingual skills are an asset.Knowledge of food safety systems, cash handling, and basic admin tasks.Organized, proactive, and able to manage multiple stores efficiently.Strong problem-solving skills with the ability to make quick decisions.Professional, reliable, and able to work independently during PM shifts. Wage$24–$28 per hour (based on experience)

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