Employment Facilitator

Hi. We're Trellis.

Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community supports and build people's capacity to deal with life's challenges.

With our support, people from all walks of life are empowered to move beyond systemic barriers, cultivate great outcomes and reach their full potential. We're Trellis – and we're always growing

Our Values

Our values not only define who we are but also support Trellis to achieve our vision of everyone reaching their full potential.

• Courage: We willingly embrace growth, and don't see it as optional
• Empathy: We relentlessly care about the growth of others and won't let anyone go unsupported
• Learning: We choose to grow through uncertainty, even when the status quo feels easier
• Impact: We go beyond what seems doable and prove that growth is possible.

Our Commitments

We are committed to fostering a culture of inclusion and connectedness, where everyone is welcomed. We believe in creating a workplace that celebrates diversity of our teams, our program participants and reflects the communities we serve.

We are committed to active reconciliation in alignment with the Truth and Reconciliation Commission 94 calls to action and the United Nations Declaration on the Rights of Indigenous Peoples. Reconciliation is a highly valued and integrated part of our culture and work. Trellis' reconciliation journey is intentional with meaningful engagement from team members both collectively and as individuals.

What Trellis Offers

We provide people with meaningful work and are committed to offering equitable total compensation to all staff. This includes the following benefits:

• Flexible Health & Wellness Benefits
• RRSP Group Savings Plan
• Free and confidential support through the Employee & Family Assistance Program
• Paid Vacation, Sick Days, Wellness Days and your Work Anniversary off
• Ability to swap statutory holidays for other days of importance to you
• Consistent Training & Development Opportunities
• Diversity and Inclusion embedded into everyday practice.

For more info on Trellis Society, visit or find us at @TrellisYYC on social media.

The Role: Employment Facilitator (Full-time)

This role directly supports youth and young adults facing employment barriers by helping them gain job-readiness skills, confidence, and access to real work opportunities. Success in this role means seeing participants transition from uncertainty to employment pathways. The Employment Facilitator is responsible for planning and implementing opportunities and activities that focus on pre-employment and workforce skill building to promote self-sufficiency and independence. These opportunities and activities include, but are not limited to, group employment skills workshops on both hard and soft skills, one-on-one support for pre-employment skills and workplace readiness and work experience programs (such as cleaning, Trades and customer service).

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Key Tasks & Responsibilities:

• Create and conduct outreach and awareness raising presentations for schools, external committee meetings, companies, and other community partners.
• Assist in the design of innovative, engaging, low-barrier employment programs
• Deliver ongoing skill development and employment training sessions.
• Deliver programs with a culturally aware and strength-based lens to facilitate self-sufficiency.
• Lead and facilitate various work experience programs
• Support youth and young adults one-on-one, meeting at various locations across the city, with pre-employment skill building and workforce readiness.
• Be a liaison with families and natural supports and provide translation support when necessary.
• Support and encourage the individual's natural support network.
• Provide referrals to other Trellis supports and external services when appropriate.
• Support youth and young adults from various backgrounds and who are facing multiple barriers to employment, such as youth in care and newcomers to Canada.
• Work within a diverse and mid-sized Employment Services Team
• Contributing to other projects or initiatives as required.

Outcome Reporting and Data Management

• Responsible for collecting necessary documents for service provision including immigration information and all intake information as required by Trellis.
• Responsible for monthly reporting, including data entry, success stories, activity summaries, and all reporting required by the manager.
• Collection of surveys and feedback from participants.

Knowledge & Skills Expectations

• Bachelor's degree or diploma in Social Work, Education, Child and Youth Care, Behavioral Science, Psychology, Intercultural Studies, or a related discipline with a concentration on cultural studies.
• 1-3 years of experience working with vulnerable populations & youth.
• Culturally competent with an understanding of the immigration process and issues affecting immigrants and refugees including the impact of racism and discrimination of young newcomers.
• Language proficiency in multiple languages is an asset.
• Demonstrated strong interpersonal and cross-cultural communication skills.
• Ability to work in a variety of situations, develop and maintain relationships with other professionals within the community.
• Ability to work independently, meet reporting deadlines, and willingness to accept personal responsibility for program outcomes.
• Trauma-informed
• Current Standard First Aid / Basic Rescuer CPR.
• Able to work flexible hours according to the needs of the youth, including some evenings and weekends.
• Criminal Check with Vulnerable Sector Search and Child Welfare Intervention Check (prior to hire considered an asset).

Reporting Relationship:

This position directly reports to the Program Manager of Employment Services.

Join Our Team

The resounding impact we have on individuals and communities is thanks to our network of passionate, open minded and dedicated staff who are committed to the work they do everyday. We're always growing and we're looking for passionate people who want to grow with us People who are eager to make an impact while continuing to grow their expertise.

We appreciate your interest and thank all who apply, but only those selected for an interview will be contacted