Senior Advisor, Continuous Improvement

The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We leverage diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you

The House of Commons' Office of the Clerk & Secretariat (OCS) is currently looking to staff the Senior Advisor, Continuous Improvement position. 

As Senior Advisor, Continuous Improvement, you will serve as a core member of the Continuous Improvement team. This team is part of Corporate Planning and Performance and resides with Audit and Improvement in the Office of the Clerk and Secretariat Service Area. 

You will be responsible for delivering strategic and cross-functional level continuous improvement services based on the Lean Agile approach to support the House of Commons' Administration to enhance operational efficiency and effectiveness.  

You will lead client work teams in the planning and implementation of complex, cross-functional and strategic business process improvement projects to sustain the drive for continuous improvement across the House Administration. This includes providing expertise and advice to Service Areas in the review and assessment of processes, the identification of waste, cross-functional challenges, and the implementation of improvements and corrective measures to improve client service delivery across the organization.  

This position is also responsible for developing processes and tools to guide, train, and raise awareness to promote and support continuous improvement. This includes coaching and mentoring other Continuous Improvement Advisors. 

Top Reasons to Join the Continuous Improvement team: 

Joining this team gives you the unique opportunity to help the House Administration work better, faster, and more efficiently. You'll work with Service Areas to review processes, free up capacity, and sustain successful improvement action plans. You will be joining a small, dynamic and collaborative team where your experience is valued, and your work will make a difference. 

• Training and development opportunities.
• Work-life balance /35-hour workweek 
• 4 weeks' vacation (minimum) 

Education : 

• University graduation with a degree in business administration or management sciences, OR an acceptable combination of education, training and experience;
• An advanced certificate (i.e., Black Belt) or training in Lean, Six Sigma, performance improvement methodologies/tools, is preferable. 

Experience :  

• Considerable experience in driving continuous improvement in service and/or production environments;
• Considerable experience in a leadership role facilitating cross-functional teams both in-person and virtually;
• Considerable experience in providing expertise in continuous improvement techniques to achieve client objectives within the costs allowable;
• Working experience facilitating training sessions/workshops;
• Considerable experience in project management (planning, delivery, follow-up and close out).

Assets : 

• Strong interpersonal and relationship skills with an empathetic and collaborative approach to diverse perspectives;
• Engagement and facilitation skills in leading discussions and group reflection activities;
• Excellent communication skills with an ability to translate complex information in a clear and accessible manner.

We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at [email protected].  

Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression and oral interaction required. The profile for this position is CBC. Consideration may be given to candidates with other linguistic profiles.  

We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available. 

Qualified candidates may be considered for future vacancies for this role or for other similar and/or related roles on an indeterminate and/or fixed term basis.  

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To learn about our hiring process, visit Eligibility and Selection.