L11 Segment Risk Specialist – Data, Technology

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Hours:

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The Segment Risk Specialist (SRS) team partners with TD Insurance business units and corporate groups to advance the understanding and management of data, technology, and cyber risk. The successful candidate will provide independent oversight and challenge to the segment's first line of defense, ensuring risk profiles are properly understood and managed in line with Operational Risk Appetite.

Job Description

The Segment Risk Specialist will collaborate with the 2A Segments team, 2A TDRM enterprise, and the first line of defense to oversee and challenge the execution of risk management activities and leading practices across data, technology, and cyber domains. This includes:

• Providing advisory services to executives and business segment leaders.
• Integrating knowledge of enterprise and segment strategy into program design, policy formulation, and operating standards.
• Anticipating emerging business, regulatory, and risk trends to recommend improvements.
• Serving as a source of expert advice to senior management and potentially leading teams of specialists.
• Advising on execution strategy and leading development/deployment of functional programs or initiatives.
• Solving unique and ambiguous problems with broad impact.
• Executing 2nd line challenge activities to support the ORM Framework, including:
  • Supporting Review and Challenge of PRCSA/RCSA.
  • Providing regular commentary and industry analysis.
  • Leading issues management as issue coordinator or issuer.
  • Ensuring programs/policies/practices are well managed, compliant, and aligned with business priorities.
  • Reviewing and escalating Segment RAS measure limits & excesses, reporting to Segment CRO and Senior Management.
  • Conducting technology and cyber scenario analysis.
  • Challenging design and operating effectiveness testing performed by the first line.
  • Overseeing Key Risk Indicators (KRI), Segment Deep Dives, and Target Reviews.
  • Supporting other areas as appropriate for data, technology, and cyber risk management.
• Effectively communicating risk management practices and assessment results to executive and senior management.
• Influencing risk-based remediation.
• Maintaining high levels of integrity, motivation, and morale as a positive team player.
• Quality writing and maintaining enforceable technology policies with "must" statements.

Job Requirements

• Bachelor's degree from a recognized university or equivalent experience.
• At least 10+ years of relevant experience within the Financial Services industry (1st/2nd line in data risk, data management/governance, technology & control function, or internal audit).
• At least 3 years in Operational Risk Management (2nd line ORM) for data; at least 5 years or technology/cyber.
• Experience engaging with SMEs across data governance, retention, quality, data impact assessments (DIA), incident management, change/problem management, and technical control standards.
• Understanding of regulatory and controls requirements: B-13, E-21, PCI, FFIEC, SOX, HIPAA, BCBS239, OCC 1042, OSFI B-10/B-13/E-21, GLBA 501(b), COBIT, ISO 27001/22301, NIST.
• Ability to work in ambiguity and adapt to a fast-paced, evolving environment.
• Superior influencing, collaboration, and communication skills.
• Experience assessing risk, challenging the status quo, and breaking silos.
• Strong analytical skills, including risk, data, and comparative analysis.
• Understanding of:
  • Risk management frameworks and methodologies.
  • Data management frameworks, operations, processes, controls, and tools.
  • Data governance controls and processes.
  • Cybersecurity frameworks, operations, processes, controls, and tools.
  • Technology operations and processes.
  • Infrastructure and application security domains.
  • Change & Configuration Management.
  • Technology Resilience (HA, DR, RTO/RPO, backup immutability).
  • IT Asset Management & Lifecycle Governance.
  • Logging, Monitoring, and Observability Tools.
  • Trend & Root Cause Analysis.
  • Continuous Control Monitoring (CCM) Logic.
  • Cloud service provider management.
  • Audit & Regulatory Engagement, preparing management responses and evidencing control coverage.

Education & Accreditation

• Successful completion of all three levels of TD Operational Risk Management certification within 12 months of start date (courses available internally).
• Undergraduate degree in Computer Science, Computer Engineering, or Risk Management is an asset.
• Preferred accreditations: DCAM, CISSP, CISM, CISA, CDPSE, AAIA, CRISC, or similar.

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities. If you require accommodation for the recruitment/interview process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process 
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec only):