Sales Associate

2 weeks ago

Leamington ON NH C, Canada Nature Fresh Farms Inc. Full time $40,000 - $60,000 per year
  • Grow With Us – Join the Nature Fresh Farms Team

Imagine breaking from tradition to ensure a brighter future for generations to come. At Nature Fresh Farms, we're committed to nourishing people and the planet through greenhouse farming.

Since 1999, our family-owned company has pursued a simple yet profound goal: to cultivate a kinder, healthier future. Today, we're proud to be one of North America's largest vertically integrated leaders in greenhouse-grown produce. While we are growers, we are also greenhouse builders, plant nurturers, and collaborative partners united by shared values and vision.

Our journey is far from over. As we look to the future, we remain committed to:

novation and conservation

Reducing waste and promoting biodiversity

Creating a more sustainable, inclusive, and friendlier world for all

We're Hiring

We are currently looking to fill a full-time, permanent position for a Sales Associate in our Sales Department at our Leamington ON location.

What You'll Do:

  • Processing orders via email and phone.
  • Responsible for resolving minor conflicts that do not affect future growth of the account and providing solutions to customers in a timely manner.
  • Checking data accuracy of orders and invoices.
  • Completing and ensuring accuracy on Passing's in a timely manner.
  • Contacting clients to obtain missing information or answering queries.
  • Liaising with the Logistics Department to ensure timely deliveries.
  • Mapping new items in Portals when required.
  • Working with Packaging teams for new items and roll outs.
  • Developing monthly/weekly sales reports.
  • EDI Maintenance and onboarding.
  • Communicating important feedback directly from customers to all internal departments.
  • Tracking progress of sales targets and reporting deviations.
  • Maintaining and developing a working relationship with the Sales and Procurement Team.
  • Maintaining confidentiality, discretion, and sound judgment.
  • Supporting Key Account Manager when they are out of the office and or unavailable to communicate to retail partners.
  • Must comply with all Health and Safety, Food Safety, Bio Security, and Nature Fresh Policies and Procedures.
  • This job description highlights the main components but is not inclusive of other activities that may be required

What you Bring:

  • 1 or more years of proven experience working as a Sales Administrator or Sales support required.
  • Post-secondary education in Sales, Administration or relevant field is considered an asset
  • High level of proficiency with Microsoft office software packages, including Word and Excel.
  • Understanding of key performance metrics.
  • Excellent organizational and multitasking skills.
  • Team player with a high level of dedication.
  • Ability to maintain respectful relationships at all levels within and outside the organization.
  • Very high degree of confidentiality and integrity required regarding all aspects of the business.
  • Ability to work under strict deadlines; and ensure timely follow-up.
  • Available to answer emails and calls in the evenings and on weekends if necessary.
  • Ability to handle customer service situations calmly and professionally.
  • Ability to work independently with little direction, within a fast-paced environment.
  • Good communication skills, reading, writing, listening and oral communication.

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