Field Security Technician

2 weeks ago

Cornwall, Ontario, Canada Alarm Systems Full time

Join Alarm Systems:

For nearly 50 years, Alarm Systems has been a trusted leader in protecting homes and businesses across Ontario. We provide cutting-edge security solutions backed by exceptional service and reliability. At Alarm Systems, we believe in empowering our clients through innovative technologies and customized security strategies that meet their unique needs.

Position Summary:

As a Field Security Technician, you will be the friendly face of Alarm Systems. Serving our customers by installing and servicing our residential and commercial security systems. You will be required to set up, program and install a variety of security solutions, including alarm systems, smart home automation systems, video surveillance and access control systems. You will also serve as a brand ambassador by providing answers and information about our products and services to current, and prospective customers.

What You'll Be Doing:

  • Install, configure, and service access control systems, intrusion alarms, video surveillance, and smart home automation solutions.
  • Read and interpret blueprints, diagrams, submittals, specifications, programs, schematics, and operation/product manuals.
  • Maintain ongoing communication with customers and install/service dispatchers to address and resolve issues.
  • Provide daily updates to the manager regarding delays, requirements, and overall job status.
  • Troubleshoot and resolve technical issues independently.
  • Complete all required documentation accurately and legibly.
  • Serve as a professional representative of the company when interacting with customers and the public

Does this sound like you?

  • You must possess strong computer skills, with the ability to install and program software as needed
  • Must always work safely and responsibility to avoid injuries, damage to property, loss of unused material, and clean up installation debris
  • You are highly organized and able to manage several responsibilities at once with little oversight.
  • 1-2 years technical experience installing Security/Alarm Systems
  • Being comfortable with performing some self-training to complete quality installations
  • You possess above average written and verbal communication skills.
  • Must have a clean driving record and a clean Police Background Check is required

What We Offer:

  • Generous benefits package with employer-paid co-paid premiums, including a comprehensive Health and Dental Plan, Health Care Spending Account, as well as short- and long-term disability programs.
  • Paid time off.
  • A generous group retirement savings plan with employer contributions.
  • Company-sponsored tuition for continuous training and development.
  • World-class 4-week intensive onboarding program to get you up to speed as quickly
  • Community and company-sponsored social and networking events.

Join Us:

If you're passionate about security, driven by innovation, and committed to making a difference, we invite you to join us on our journey. Together, we'll continue to push the boundaries of what's possible, ensuring a safer, more secure future for all.

Alarm Systems is an equal opportunity employer committed to creating an inclusive environment for all employees. If you require accommodations during the application or interview process, please let us know

Job Types: Full-time, Permanent

Pay: $20.00-$30.00 per hour

Benefits:

  • Company car
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care
  • Wellness program

Application question(s):

  • Salary expectations:

Experience:

  • alarm technician: 1 year (required)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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