Accounts Receivable

1 week ago

Grande Prairie AB TV L, Canada Northern Doors (Western) Ltd. Full time

Northern Doors is growing and is currently seeking an Accounts Receivable professional to join our team. We are a well-established, family-oriented company located in Grande Prairie, AB. Northern Doors services, maintains, and installs a wide range of products, including commercial overhead doors, residential garage doors, hollow metal man doors, and more.

Duties and Responsibilities:

  • Prepare, and process customer invoices accurately and in a timely manner.
  • Entering commissions, and revenues data
  • Process customer payments, including cash, cheques, direct deposits, and credit cards; issue and email customer receipts.
  • Follow up on overdue accounts and perform collection duties.
  • Work closely with the bookkeeper to ensure accounts are current and up to date.
  • Resolve billing discrepancies and customer inquiries in a professional manner.
  • Assist the receptionist by answering phone calls, screening and directing calls to the appropriate person, and taking detailed messages, as needed.
  • Prepare service workorders and assist the service scheduler with dispatching, as required.
  • Assist walk-in customers with various needs when the receptionist is occupied.
  • Preparing letters and small packages for shipment when required.
  • Maintain filing systems and assist with office supply inventory in coordination with the receptionist.
  • Perform other general administrative duties as required.

Qualifications and Requirements:

  • Minimum of one year of experience in a related position, with knowledge of collections processes and the ability to effectively handle difficult customers.
  • Previous experience in the door industry is considered an asset but is not required.
  • Strong time management and organizational skills, with the ability to multitask and manage competing priorities.
  • Excellent customer service skills and professional phone etiquette.
  • Strong attention to detail.
  • Outstanding written and verbal communication skills.
  • Strong data entry accuracy and record management skills.
  • Experience working with QuickBooks is considered an asset but is not required.
  • Proficient in Microsoft Office applications, including Excel, Word, and Outlook, with a strong aptitude for learning new software.
  • Self-motivated team player with the ability to work independently.
  • Willingness to take initiative and suggest process improvements.
  • Ability to present a positive and professional image.
  • Reliable transportation to and from work.

Employment Type:

  • This is a permanent, full-time position. Part time work can be discussed.
  • This role requires on-site, in-person attendance and is not a remote or hybrid position.
  • Our hours of operation are Monday to Friday 8am-5pm.
  • Some overtime may be required.
  • Business Casual Attire.

Compensation & Benefits

  • Wage: $20-$25/Hour, the wage offered is based on experience.
  • Company health & dental benefits plan available after 3 months.
  • RRSP / TFSA matching program available after 1 year.

How to Apply

  • Please submit a copy of your resume, including references
  • No phone calls, please.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

We look forward to hearing from you

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • RRSP match
  • Store discount
  • Vision care

Work Location: In person

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