Retail Store Supervisor

6 days ago

Oakville, Ontario, Canada Alpha Nutrition Full time $40,000 - $60,000 per year

We are looking for a motivated and reliable Retail Store Supervisor (Full-Time) to join our growing team. This role is ideal for someone who is passionate about health and fitness, has strong communication skills, and is eager to learn retail management, customer engagement, and store operations in a hands-on environment.

No prior experience as a supervisor mandatory but having one will be huge plus.

Key Responsibilities

Store Operations

  • Oversee daily store operations to ensure smooth and efficient workflow.
  • Maintain store cleanliness, product displays, and visual merchandising standards.
  • Ensure all store procedures (opening, closing, cash handling) are followed accurately.

Customer Service

  • Provide friendly, knowledgeable service to customers.
  • Build lasting relationships by understanding customer needs and recommending suitable supplements.
  • Handle inquiries, returns, and resolve customer concerns professionally.

Inventory & Stock Management

  • Track inventory levels and assist with product restocking and organization.
  • Support incoming shipment checks and inventory counts.
  • Ensure product expiry and rotation are monitored regularly.

Team Supervision & Coordination

  • Assist with training and guiding team members to meet performance goals.
  • Coordinate with staff to maintain consistent service quality during shifts.
  • Support communication between management and store associates.

Marketing & Social Media Support

  • Collaborate with the marketing and social media team to execute campaigns and promotions.
  • Provide feedback from in-store trends and customer insights.
  • Assist in photographing or promoting new arrivals when needed.

Delivery & Logistics

  • Supervise and coordinate delivery drivers and local delivery partners.
  • Ensure orders are prepared and dispatched accurately and on time.

Reporting

  • Support preparation of basic daily or weekly sales summaries.
  • Report stock shortages, customer feedback, and operational issues promptly.

Requirements

  • Strong English communication skills (spoken and written).
  • Friendly, professional, and customer-service-oriented attitude.
  • Willingness to learn about health, fitness, and supplement products.
  • Reliable, punctual, and organized in daily responsibilities.
  • Ability to work in a fast-paced retail environment and adapt quickly.
  • Must be legally authorized to work in Canada (Valid Work Permit, Permanent Resident, or Canadian Citizen).

Employment Details

  • Position Type: Full-Time, On-Site (Oakville, Ontario)
  • Schedule: 30-40 hours per week, including some weekends.
  • Compensation: Competitive hourly pay based on performance and growth potential.
  • Start Date: Immediate availability preferred.

How to Apply

Apply online only through Indeed.

Please do not call or visit the store in person — only selected candidates will be contacted for an interview.

Job Type: Full-time

Pay: $19.00 per hour

Expected hours: 30 – 40 per week

Work Location: In person

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