Senior Academic Advisor

Senior Academic Advisor

Tracking Code: req1845

Faculty/Department: Office of the Deputy Provost

Number of Positions: 1

Appointment Type: Limited Term

Hours of Work: 35 hours per week 

Salary Range: Level 9 - Starting Salary, Step 1 $87,889

Posting Date: November 26, 2025

Closing Date: December 2, :00 pm EST)

Job Summary: Reporting to
the Manager, Academic Advising, this position is responsible for the efficient
and effective delivery of a comprehensive set of academic advising and support
services to undergraduate students.

Responsibilities/accountabilities: 

Responsibility: Academic
Advising Services

• Providing both new and existing students with individualized academic advising support throughout their academic journey. This includes (but is not limited to) degree progression, program/course choices, academic goals, academic difficulty, and any external factors impacting academics.
• Assists students in developing knowledge, capability and self-reliance related to their educational pathways and choices.
• Assist students in navigating the academic environment, including registration, academic policies/procedures and regulations, and available supports services.
• Assist students with academic appeals, perform degree audits, confirm graduation.
• Recognizes situations when students are experiencing significant personal or academic issues and provides appropriate advice and referrals as necessary.
• Advising may be accomplished through virtual and in-person services such as one-on-one appointments, drop-ins, group sessions/seminars, chat, and other online web-based communication.

Responsibility: Student Success
Initiatives

• Academic Advisors are responsible for understanding key transition points throughout the student life cycle and creating opportunities for strategic outreach via central multi-faceted advising initiatives, as well as individualized support.
• Personalized and strategic academic advising initiated outreach with identified at-risk and special populations.
• Development and implementation of campaigns to engage and support students.
• Develop and present seminars and informational sessions for students and faculty/staff

Responsibility: Inter-Departmental Collaboration/Support

• Liaise and consult with faculty on student cases.
• Assist faculty, staff and students with interpretation of policies and procedures.
• Collaborate with other departments/student support areas including but not limited to student life, registrar's office.

Responsibility: Case Management

• Create, maintain, monitor accurate and confidential student records, and documentation.
• Maintain student contact tracking and documentation system for data collection and case management purposes.

Responsibility: Recruitment and
Events

• Actively engage and participate in recruitment and related institutional events, such as the Ontario Universities' Fair, open house, orientation.
• Participate in department and faculty specific engagement events.
• Design and implement student engagement programming and presentations for events.

Required Skills: 

• Well-developed written and oral communication skills, and strong presentation, organizational and time management skills.
• A high level of proficiency in Microsoft Office and Google applications, and possess some experience in database maintenance and report writing.
• Working knowledge of web applications and previous experience with Banner would be considered an asset.
• Ability to foster and contribute to a positive, supportive, productive, respectful and inclusive team environment of high-performance, with proven teamwork and relationship building skills.
• Project planning, coordination and implementation.
• Ability to manage many tasks simultaneously in a fast-paced environment.
• Demonstrated ability to exercise a high degree of professionalism, good judgment, initiative, tact, and discretion.
• Willing and able to work flexible hours including regular evening work and occasional weekends to hold evening advising hours, meet specific deadlines and to attend special events and activities.
• The ability to work effectively both virtually and in-person in multiple and/or shared office spaces

Knowledge:

• Knowledge
  of conflict and crisis management approaches, de-escalation techniques and
  general case management concepts.

Required Education: 

• Completion of a university program consisting of four academic years or equivalent
• A Master's degree in Education, Adult
  Education, Counselling, Psychology or another related field is an asset
• An equivalent combination of education and related experience may be considered.

* Verification of Academic credentials may be required

Required Experience: 

• A
  minimum of three years related experience in an advising/counselling setting
  with a strong preference for this experience to be student-facing within a
  post-secondary institution
  

How to Apply:

Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until December 2, 2025 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.

This position falls within the bargaining unit represented by the Ontario Public Service Employees Union (OPSEU) and will be subject to the terms and conditions of the collective agreement between the university and the OPSEU. To the extent that policies are not included in the collective agreement, employment will also be governed by the university's policies which may also be found on our website  and which may be amended from time-to-time.

Ontario
Tech University is actively committed to equity, diversity, inclusion, indigenization
and decolonization (EDIID), and welcomes applications from all qualified
candidates, while especially encouraging applications from First Nations,
Metis, Inuit peoples, Indigenous peoples of North America, racialized persons,
persons with disabilities, and those who identify as women and/or
2SLGBTQ+. All qualified candidates are encouraged to apply;
however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in
Canada, will be given priority.

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university's Accessibility Policy

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location: Oshawa, Ontario, Canada

Expected Start Date: 12/1/2025

Expected End Date: 12/1/2026