Student Advisor/Field Placement Officer

Student Advisor/Field Placement Officer

COMPETITION NO. SS25-45

About Durham College:

Durham College (DC) is a leading post-secondary institution that supports students to develop career-ready skills for the ever-changing job market. With a focus on experiential learning, led by expert faculty, through field placements, applied research, co-ops and other hands-on opportunities, DC grads are known for having the skills and knowledge they need to adapt to the ever-changing workforce.

A leader in innovative teaching and learning, Durham College offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design.

Our modern campuses in Oshawa and Whitby offer 145 programs – including six honours bachelor's degrees and 11 apprenticeship programs – to more than 13,700 full-time post-secondary and 2,300 apprenticeship students. In addition, more than 14,600 students participate in professional and part-time learning. More than 110,500 alumni represent the college, both locally and around the world.

A forward-looking organization committed to collaboration, innovation and sustainability, Durham College is ranked annually as one of the GTA's Top 100 employers and one of Canada's Greenest Employers and has been recognized as a Top 50 Research College in Canada, 10 times.

DC has an estimated annual economic impact of more than $913 million on Durham Region and is proud to be an active and engaged member of the communities we serve by contributing resources and expertise to enhance social and economic well-being through partnerships, investments and collaboration.

Position Information:

Full-time Support Staff Position Opportunity

Payband: J; Starting Rate: $43.61; Four Year Rate: $50.39

Department: Faculty of Business and Information Technology

Hours: 35 hours per week (1) one hour lunch; Mon – Fri (8:30 am – 4:30 pm; occasional evening shift)

Reporting To: Associate Dean

Campus Location: Oshawa

Duties and Responsibilities:

The Placement Officer/Student Advisor supports student success by providing academic and program guidance for current, potential, and at-risk students, referring students to appropriate college resources, and recommending alternate learning strategies, as well as having the responsibility for the placement of students enrolled in programs within the Faculty of Business and Information Technology.

Provides Placement Support by:

• Liaising with agencies to secure and arrange placements for students enrolled in Business and Information Technology programs.
• Maintain current partnerships and develop new partnerships to support student placement needs.
• Resolving placement issues i.e. student transportation, inappropriate or lack of placement opportunities.
• Coordinating class field placement seminars for each program.
• Monitoring compliance with various agency and college policies,(i.e. immunization, Public Health Act, documentation, contractual agreements, WSIB) as related to placement.
• Assigning students to placement in collaboration with the program coordinator.
• Monitoring the placement experience/outcomes and make recommendations for continuous improvement.
• Liaises with Risk Management to review Affiliation Agreements and track agreements

Provides Academic Guidance by:

• Supporting students by developing academic plans and meeting with non-standard students
• Referring students to college resources, e.g., study skills workshops, health and wellness, peer tutoring
• Providing information for students transferring to other programs
• With student consent, meeting with parents/external agencies to explain student's academic status, academic policy, student rights and responsibilities, academic options.
• Document all student interactions – maintaining records of information provided to students, date(s) and means of contact, i.e. email, voicemail, appointment as well recommended referrals, strategies, academic options.
• Advocating for students in student success related matters, for example, with the dean/associate dean in exceptional matters or with the professor and/or program team.
• Informing students regarding the application and interpretation of college policies
• Ensuring timely and accurate information is provided upon request and communicated in an efficient, professional, and customer focused manner
• Assisting in verifying and updating some portions of student records
• Informing students of academic choices, such as part-time versus full time options and communicates processes with both Registration and Admission related inquiries
• Informing students of Part Time and Professional Learning equivalent courses

Provides Administrative Services by:

• Registering students using Banner
• Confirming student eligibility for field placement
• Assisting with the review of graduation status, as required
• Processing advanced standing applications and return to full time studies applications, if applicable
• Running reports for review and action by the Associate Dean.
• Creating, maintaining and expanding a database of placement agencies to support the needs of the programs.
• Sending out student communication regarding upcoming deadlines.
• Assisting with Program Guides and Placement Manuals.
• Assisting with special projects such as collecting and summarizing data.
• Providing office support.

Participates in school related events/meetings by:

• Assisting with student recruiting by participating in events such as Open House, Student Orientation, and Student Services Events
• Attending divisional, program, and other school meetings, as appropriate
• Attending regular group meetings and inviting various college representatives to discuss policies/procedures/practices to ensure currency.

Other related duties as assigned.

Qualifications:

• A minimum of a 3-year diploma or degree with a strong emphasis on human relations and interpersonal communications skills.
• A minimum of 5 years of work experience in an academic office environment with a focus on student interaction and service.
• Extensive work knowledge of Faculty of Business and Information Technology programs, related policies and placement needs is essential.
• Demonstrated commitment to equity, diversity and inclusion in all matters related to students, staffing and programming.
• Proven networking skills.
• Must be proficient in Excel and have excellent general computing skills.
• Demonstrated ability to work collaboratively with team members and independently.
• Knowledge of Banner (SIS), Cognos, DC Connect, Banner web reports is an asset\
• Understanding the importance of student services available for supporting student diversity.

Please apply below by submitting your cover letter and resume to the online portal. Job Competition closes at 8:00 p.m. EST on December 2, 2025. Competition number SS25-45.

Contact Us T:

C Wing, Second Floor Simcoe St. N. Oshawa, ON

Durham College invites applications from all qualified individuals. Durham is committed to fostering workplace diversity, and, provides accommodations to applicants with disabilities throughout our hiring process. If you require this information in alternate format; require communication supports; an accommodation in applying for a posting and/or if you are selected for an interview, please contact our Human Resources (HR) department and an HR assistant will work with you to meet your needs.

We thank you for your interest in employment with Durham College however, only those candidates selected for an interview will be contacted.

Land Acknowledgement

Durham College is situated on the traditional lands of the First Peoples of the Mississaugas of Scugog Island First Nation. These lands are covered under the Williams Treaties and rest within the traditional territory of the Anishinaabeg. We offer our gratitude to the Indigenous Peoples who care for and, through the treaty process, share the lands on which we live, learn, teach and prosper today.