SAP Concur Analyst

1 week ago

Toronto, Ontario, Canada Yochana Full time $60,000 - $90,000 per year

Job Title: SAP Concur Analyst

Location: Ontario-Remote

Duration: Contract

We are seeking a motivated and detail-oriented Associate Business Systems Analyst with a minimum of 3 years of hands-on experience in SAP Concur configuration and support, as well as other cloud-based business applications. This role will support and enhance enterprise systems across Finance.

The ideal candidate will demonstrate strong analytical skills, a solid understanding of functional business processes, and working knowledge of AI-enabled tools and technologies. Prior experience in the healthcare sector is highly preferred.

Key Responsibilities:


• Serve as a liaison between business stakeholders and technical teams to gather and document business requirements, translating them into clear user stories and specifications.


• Support Concur by troubleshooting issues, configuring settings, and maintaining system performance.


• Perform and coordinate system testing, QA, and validation across platforms.


• Resolve user-reported issues submitted through ServiceNow, ensuring timely communication and resolution.


• Participate in cross-functional projects, ensuring system solutions meet business objectives, compliance requirements, and technology standards.


• Contribute to change management efforts, including documentation, training, and communication.


• Collaborate with cross-functional teams to support and test AI-powered tools or features integrated within enterprise systems.


• Identify opportunities to improve automation, reporting, and business process optimization using AI and emerging technologies.

Required Qualifications:


• Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field—or equivalent experience.


• Minimum 3 years of direct experience supporting and configuring SAP Concur


• Demonstrated experience working with or supporting AI-driven applications or tools (e.g., chatbots, predictive analytics, AI-based automation).


• Experience in QA/testing and validating system changes.


• Proficient in writing functional documentation and user stories.

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