Security Supervisor
1 week ago
Westguard is seeking a highly organized, professional, and people-focused Security Site Supervisor to lead day-to-day operations at a prestigious university in Nanaimo. This position oversees security staff across the Nanaimo and Cowichan campuses and provides seasonal support for special events.
The ideal candidate is a strong communicator, experienced in campus or public-facing security environments, and confident coordinating staff, managing incidents, and maintaining strong relationships with multiple departments across the university.
Responsibilities
- Create, manage, and adjust staff schedules for the Nanaimo and Cowichan campuses.
- Coordinate scheduling and staffing for seasonal events.
- Support hiring processes, including conducting in-person interviews and vetting candidates.
- Oversee on-site training for new staff and arrange required off-site training such as First Aid or Incident Command.
- Oversee day-to-day security operations and ensure consistent performance of all security staff.
- Review operational reports, incident reports, TrackTik entries, work orders, and first aid reports; provide coaching, feedback, and follow-up as needed.
- Provide after-hours support to on-site staff and the NOSC when required.
- Liaise with RCMP and other emergency services during incidents.
- Build and maintain strong working relationships with key university departments, including Security Management, Facilities Services, Conduct and Care, Student Services, Health and Safety, and Student Housing.
- Ensure high-quality customer service and professional support to all members of the campus community.
- Assist in coordinating and following up on emergency or safety-related incidents.
- Provide first aid response when required (OFA Level 2).
- Support patrol officers with incident management, communication, and operational needs.
Requirements
- High School Diploma required, relevant post-secondary education an asset.
- Minimum 3+ years of experience in a Security Site Supervisor or similar leadership role.
- Minimum 5+ years in the security industry.
- Valid BC Security Worker License.
- OFA Level II required.
- ICS training (ICS 100 may be provided to the right candidate).
- Strong communication, leadership, and interpersonal skills.
- Ability to remain calm, professional, and decisive in high-pressure situations.
- Strong report writing, documentation, organizational, and multitasking skills.
- Advanced computer proficiency required.
- Knowledge of additional languages considered an asset in supporting campus diversity.
Why Join Westguard?
- Be part of a 24/7 professional operations team supporting a major BC university.
- Opportunities for career development in advanced security, dispatch, and leadership roles.
- Ongoing training and exposure to industry-leading security technologies.
- Supportive team environment with a strong focus on personal and professional growth.
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