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Office Receptionist
2 weeks ago
Position Overview
The Camrose & District Chamber of Commerce is seeking a friendly, organized, and community-minded individual to serve as our Part-Time Office Receptionist & Tourism Greeter. This role is the first point of contact for visitors, tourists, and local businesses engaging with the Chamber. The successful candidate will create a welcoming environment at the Visitor Centre, support administrative operations, and help share our community story through light social media activity.
Key Responsibilities
Visitor Centre & Front Desk Support
- Warmly greet and assist visitors, tourists, and community members.
- Provide information on local attractions, businesses, events, and services.
- Maintain a welcoming, tidy, and informative visitor space.
- Support the daily opening and closing procedures of the Visitor Centre.
Administrative & Office Duties
- Answer incoming phone calls and direct inquiries appropriately.
- Respond to email inquiries in a timely and professional manner.
- Assist with filing, data entry, mail handling, and record keeping.
- Support Chamber membership administration as needed.
- Schedule appointments, prepare meeting rooms, and assist with basic clerical tasks.
Communications & Social Media
- Assist in creating and posting basic content for Chamber social media channels (e.g., visitor highlights, community events, member spotlights).
- Capture visitor centre activity or local tourism features for social media use (photos, short videos).
- Help monitor social media messages and direct inquiries to the appropriate staff member.
Event & Program Support
- Provide general support for Chamber events when needed (e.g., assembling materials, greeting attendees).
- Assist with Tourism Camrose initiatives and promotions.
General Duties
- Maintain confidentiality and professionalism at all times.
- Represent the Chamber positively and uphold its mission and values.
- Perform any other reasonably related duties assigned by the Executive Director
Qualifications
- Friendly, welcoming, and customer-service oriented.
- Strong communication skills—both verbal and written.
- Comfortable engaging with the public and promoting local tourism.
- Good organizational and time-management skills.
- Basic computer skills, including familiarity with email, Microsoft 365/Google Workspace.
- Experience with social media platforms (Facebook, Instagram, etc.) is an asset.
- Previous experience in reception, customer service, or tourism is an asset but not required.
Working Conditions
- Some evening and weekend or special event work may be required.
- Work is primarily performed at the Visitor Centre and Chamber office.
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 20 – 25 per week
Work Location: In person