Transit Supervisor

Port Hope is a uniquely attractive place to work, highlighted by the future development of the world's largest nuclear plant, which promises cutting-edge infrastructure and economic stability. This diversification into nuclear energy complements the area's strong economic base in agriculture and manufacturing, securing a stable job market. Employees will engage with advanced technology and industry experts, enhancing professional development. The community's warmth promotes work-life balance, supported by cultural festivals and heritage sites. Proximity to Toronto/GTA provides urban access, while the area's natural beauty invites outdoor recreation. High-quality education and healthcare, low crime rates, and a commitment to environmental sustainability make Port Hope an exceptional place to live and work, fostering both professional and personal growth.

The Transit Supervisor is responsible for maintaining the operational requirements of the Municipality of Port Hope transit system: plan, schedule, and coordinate the administrative, operational and staffing requirements for the operation and maintenance of the transit service and vehicles.

Benefits and Perks

• Employer paid Group Health, Dental and Life Insurance after three months of employment
• OMERS Pension Plan from the date of hire
• Professional Development and Skill Based Training Opportunities
• Alternate Work Arrangements
• Wellness, Social and Staff Ambassador Committees
• Employee and Family Assistance Plan
• Perks and Savings Partnerships

Compensation

35 hours per week: $64,955 - $75,988 per annum

Qualifications:

• High School Diploma plus specialized courses in Transportation or Business management.
• Three (3) to four (4) years of experience in the transportation industry with minimum one year of experience working in a supervisory role.
• Thorough knowledge of transit services, routes, and time schedules.
• Working knowledge of traffic laws.

Responsibilities:

• Provide direct supervision of the Transit employees and operations, and the Crossing Guards, in accordance with Policy and Procedures, Municipal, Provincial and Federal legislation, Regulations, Standards and best practices.
• Manage the selection of the Transit employees and Crossing Guards: train employees and provide performance feedback. Identify and address employee performance concerns and advise the Director, Works and Engineering of communications / actions taken relative to the matter. In consultation with the Director, prepare and lead the annual performance reviews and associated performance management programs including progressive discipline as required.
• Schedule and monitor the transit operations and procedures ensuring Transit drivers, equipment and maintenance requirements have been met for the safe operation of the public Transit system.
• Schedule the Crossing Guards to meet the student crossing requirements based on the school hours of operation; address Crossing Guard notifications of absences and arrange for casual employees to cover their crossing.
• Ensure that all Health and Safety standards are met, including safe operation of equipment, safe work procedures and the wearing of all required safety apparel.
• Coordinate the maintenance, repair, and installation of transit route signs, fixtures, benches, and shelters at transit stops; maintain records of transit projects.
• Prepare, revise and submit capital and operating budgets to the Director and oversee all division expenditures to ensure budget compliance and mitigate extraneous expenses within defined levels of service.
• Responsible for Municipal Asset Management Planning, including data validation, condition assessments, levels of service, service risks, lifecycles, operations, maintenance, and replacement cost, as well as reviewing and making recommendations regarding the Municipality's Asset Management Plan related to transit services.
• Review operator inspection reports; coordinate maintenance and repair activities for transit equipment and vehicles.
• Respond to and investigate complaints from the general public regarding transit operations; and resolve problems in a timely and efficient manner.
• Participate in the development of policies and procedures; monitor work activities to ensure compliance; make recommendations for changes and improvements to existing standards and procedures.
• Ensure all dispatch equipment is maintained and in operational condition; proactively plan for office and computer system requirements and ensure supplies and equipment are available for the operation of the transit dispatch office.
• Perform any and all of the duties and responsibilities of a dispatcher as needed, dispatching the adequate number of employees and transit vehicles to meet operational requirements.
• Performs related administrative functions such as writing reports / memos, employee timesheets; track transit ridership statistics and vehicle usage.
• Adhere to high standards of ethical behaviour and demonstrate their understanding that their personal actions impact the public's perception of the Municipality.
• Perform other related duties as assigned by the Director, Works and Engineering or designate.

Skills and Abilities

• Computer skills in Microsoft Office; skills using Route Match software would be an asset.
• Verbal communication skills including courtesy, tact, explanation and judgment.
• Written communication skills including grammar/spelling, editing and writing of reports/correspondence.
• Customer service skills.
• Interpersonal and team building skills.
• Analytical and problem solving skills.
• Organizational skills with the ability to multi-task and work effectively in stressful situations.

Other

• Valid and satisfactory class 'G' driver's license and access to own vehicle. A class 'C' license would be considered an asset.
• Valid and satisfactory Criminal Record and Judicial Matters Check.
• Primarily an office environment; occasional work outside regular work hours.
• Travel throughout the Municipality may be required.

Submit an Application

Please submit your cover letter and resume online at Careers - Municipality of Port Hope by Monday, October 20, 2025. Interviews may be scheduled in advance of the closing date.

The Municipality of Port Hope is a progressive employer who believes a diverse and inclusive workplace strengthens the team and fosters an environment where everyone feels as though they belong and their dignity, beliefs and identity are respected.

We are committed to creating and sustaining an environment that provides a supportive workplace and equal opportunity for all employees. Accommodations can be requested throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act.

Applications will be reviewed, and interviews may be scheduled prior to the job posting closing date. All applicants will receive an automated email confirming the submission of their application, but only those candidates selected for an interview will be further contacted by Human Resources.

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and the Municipal Act, as amended.

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