Order Desk

1 week ago


Acheson, Alberta, Canada Genics Inc Full time

Duties and responsibilities

  • Process and manage customer orders from start to finish.
  • Review and verify order information for accuracy and completeness.
  • Enter orders into the system and ensure timely processing.
  • Coordinate with various departments to ensure smooth order fulfillment.
  • Resolve any issues or discrepancies related to orders.
  • Support outside sales team and Directors
  • Providing superior customer service by promptly responding to inbound inquiries, questions, and information requests.
  • Act as the primary point of contact for client support and orders.
  • Process orders accurately and quickly as per the customer or as directed by the sales team.
  • Track shipments in NetSuite and handle any shipping issues.
  • NetSuite database management (adding customer info, creating customers, processes, etc.)
  • Liaising with production, sales, shipping, warehouse, or delivery personnel to trace or accelerate shipments.
  • Gatekeeper for sales CRM
  • Tradeshow bookings
  • State EPA Registrations
  • Sales Reporting
  • Other duties as assigned

Requirements (Knowledge, Skills, Abilities)

  • Know safe storage and handling procedures for various chemicals and materials.
  • Know proper shipping procedures for transportation of dangerous goods.
  • Able to understand the basic functions of manufacturing processes.
  • Proven ability to provide exceptional customer service both on the phone and in person.
  • Strong computer skills, proficient in Word and Excel. Experience working with NetSuite, ERP or Order Entry Software is considered a strong asset.
  • Comfortable multi-tasking and prioritizing tasks without guidance
  • Works well individually and as part of a team.
  • Providing quotes on behalf of the sales team.
  • Punctual with a strong attendance history
  • Demonstrated ability to read, understand and communicate in English.

Education and qualifications

  • High school diploma or GED required
  • A certificate or diploma in a related field required
  • 3-5 years of inside sales or customer service experience preferred
  • Class 5 drivers license required

Job Type: Full-time

Pay: $28.00-$32.00 per hour

Ability to commute/relocate:

  • Acheson, AB: reliably commute or plan to relocate before starting work (required)

Language:

  • English (required)

Location:

  • Acheson, AB (preferred)

Work Location: In person



  • Acheson, Alberta, Canada Westvac Industrial Ltd. Full time

    Job Title: Administrative Assistant / ReceptionistLocation: Acheson, Alberta (Head Office)We are currently seeking a motivated, professional, and detail-oriented Administrative Assistant/Receptionist to join our Head Office team in Acheson, AB. This key position combines front-line customer service with essential administrative support. The ideal candidate...


  • Acheson, Canada Bushell transport Co. Ltd Full time

    Bushell Transport Co. Ltd is a family owned and operated Heavy Haul/Over-dimensional Load Transportation Company based in Acheson, Alberta! It was founded in 1963, Bushell Transport Co. Ltd. has pushed the boundaries of efficiency, engineering and technology to peak levels. Our undeniable Company Culture is built around practicing Forward Thinking and Focus...


  • Acheson, Canada Northgate Industries Ltd. Full time

    **Job Overview** We are seeking a highly organized, personable, and versatile Receptionist with Marketing Experience to join our team. This role combines front-desk responsibilities with support for the marketing department, ideal for someone who enjoys multi-tasking and being the face and voice of a dynamic company. **Key Responsibilities** Reception &...

  • Shipping Clerk

    20 hours ago


    Acheson, Canada Fountain Tire Full time

    Overview: The **Fountain Tire Acheson** **Distribution Centre** (9633 266 Street, Acheson, AB) is currently looking for a full time, permanent associate, to join our team as a **Shipping Clerk.** **Shift is 6:00am-2:30pm, Monday - Friday, no exceptions, must be open to overtime. ** First started in 1956 in Wainwright, Alberta, Fountain Tire expertly...


  • Acheson, Canada Powell Full time

    **Powell People Solving Tough Problems** As a top player in Switchgear and E-house Manufacturing and field servicing, a career with us will challenge you to solve some very tough problems. You will be rewarded with growth, personal development & industry expertise. At Powell, we provide a comprehensive salary package, RRSP matching, extensive benefits and...


  • Acheson, Canada Northgate Industries Ltd. Full time

    Northgate Industries is looking for a Receptionist/Administrative Assistant. The Receptionist is the first-person customers see when entering the company. The Receptionist embodies strong customer service skills, a respectful and courteous demeanor and willingness to help others and provide additional support as required. **Key Accountabilities** - Creates...


  • Acheson, Canada Vicwest Inc. Full time

    We are currently looking for one **Machine Operator** to join our Acheson Alberta facility. **Weekly hours** 40 **Shift** Days *** The **Machine Operator** is directly accountable to the Production Supervisor on the floor and the Operations Manager. Able to organize, control and prioritize area of responsibility and to carry out to completion on an...


  • Acheson, Canada Concept Controls Inc. Full time

    About MultiGas Detection, a division of Concept Controls Inc. For over 30 years, customers have trusted Concept Controls & MultiGas Detection to help them find the best solutions to their workplace safety challenges. Protecting workers is a vital responsibility for any organization. Beyond the jobs that they do, the men and women in the field are parents,...

  • Machine Operator

    3 days ago


    Acheson, Canada Vicwest Inc. Full time

    **At Vicwest, we are “Building for Tomorrow”** Since 1930, Vicwest has been North America’s metal roofing and cladding experts - engineering and manufacturing metal roofing and products that support the entire building envelope and withstand our harshest climates. Not only are our products fully recyclable at end of life, but our aim is to produce...


  • Acheson, Canada Powell Full time

    As a top player in Switchgear and E-house Manufacturing, a career with us will challenge you to solve some very tough problems. You will be rewarded with growth, personal development & industry expertise. At Powell, we appreciate our employees by providing a comprehensive salary package, RRSP matching, extensive benefits and job training all within a...