Consultant, LTC Standards

2 days ago

Markham, Ontario, Canada Extendicare Full time

Job Description 

Reporting to the Senior Director, LTC Standards , the Consultant, LTC Standards – Redevelopment Operations plays a pivotal role in supporting long-term care (LTC) homes through the transition from current homes to newly redeveloped homes. This position focuses on operational readiness, collaboration, and quality improvement to ensure a seamless move and enhanced resident and staff member experience.

Working closely with the redevelopment team and other stakeholders, the Consultant will provide hands-on support, strategic planning, and coordination across multiple domains including resident relocation, staff orientation, and home activation.

Key responsibilities include:

  • Active participation in regular cross-functional meetings, including LTC home, Operations SME, HR & Recruitment, Redevelopment, and Resident/Family/Staff Town Halls

  • Assist with the creation of resources (resident roster, development of a detailed move plan, including room allocations and task assignments).

  • Support communication efforts with residents and families:

  • Develop transition & welcome packages

  • Create and update presentations & FAQs to support communication (Town Halls)

  • Contribute to the creation of new job routines and operational workflows.

  • Facilitate general orientation for staff and residents.

  • Assist with home setup and activation, ensuring operational readiness.

  • Participate in recruitment & onboarding activities such as interviews and reference checks.

  • Maintain and update project management tracking tools in alignment with project timelines.

  • Conduct site visits to support transition activities (as scheduled with the redevelopment team).

  • Ensure consistent and effective communication with all members of the redevelopment team.

  • Adapt responsibilities as needed based on evolving projects and home operational requirements.

What we're looking for:

  • Experience in long-term care operations

  • Strong organizational and project management skills.

  • Excellent interpersonal and communication abilities.

  • Ability to travel extensively across Ontario.

  • Proficiency in collaborative tools (e.g., Smartsheet, Microsoft Office Suite).

  • Background in nursing, health administration, or a related field is an asset.

  • Experience in redevelopment (an asset)

What we're looking for:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

  • Continuous mentorship, support for life-long learning and growth opportunities

  • Opportunities for advancement and career growth within the organization

  • A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

  • Employee Family Assistance Program.

  • Robust benefits package

#ExtendicareOperations

Time Type:

Full time

When you choose to build your career with Extendicare, you're joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. 

If you have a passion for caring, turn it into a rewarding career with Extendicare 

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

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