Web, Forms and Account Specialist

Job Information
Job Title: Web, Forms and Account Specialist

Job Requisition ID: 77865

Ministry: Service Alberta and Red Tape Reduction

Location: Calgary or Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary: Permanent

Scope: Open Competition

Closing Date: January 5, 2026

Classification: Program Services 2

Salary: $2,487.97 to $3,263.63 bi-weekly ($64,936 - $85,180/year)

Service Alberta and Red Tape Reduction is committed to delivering innovative and client-focused solutions that optimize programs and services for Albertans. Within the Land Titles and Surveys Branch (LTS), we protect property rights, modernize services, and ensure efficient registry operations. We are looking for a collaborative and service-oriented professional to join our team.

Within the Consumers and Strategic Services Division of Service Alberta and Red Tape Reduction, Land Titles and Surveys Branch (LTS) ensures that the Minister's Mandate, Ministry strategic and business plan goals drive outcomes to ensure property rights are protected, programs and related services are modernized and registry services run efficiently.

*Role Responsibilities*
Reporting to the Manager, Operations and Outreach the Web, Forms and Account Specialist is responsible for the development and maintenance of the Land Titles and Surveys resource materials, including e-based information, print and electronic forms, and other tools and resources that are available to Land Titles staff and the public.

As the Web Forms and Account Specialist, you will play a vital role in developing and maintaining Land Titles and Surveys resource materials. Your expertise in information management and document design will help create user-friendly e-based and print materials for Land Titles staff and Albertans. Working closely with internal teams and external stakeholders, you will ensure consistent, accurate, and accessible resource materials that meet the needs of both the department and the public.

As a Web Forms And Accountant Specialist You Will

• Develop and implement information management plans to support LTS's external web content, forms, and resource materials.
• Collaborate with internal business units, Service Alberta Communications, and other Government of Alberta departments to address business needs and operational challenges.
• Maintain an inventory of in-use resource materials, ensuring consistency in forms and content across LTS.
• Support business units in scheduling reviews and updates of resource materials to align with organizational goals.
• Identify broader impacts of changes in website and resource materials, ensuring alignment with Ministry objectives.
• Leverage document design and communication expertise to deliver materials in various accessible formats.

To Be Successful In This Role, You Will Demonstrate

• Collaborative, agile, and solutions focused.
• Proficient in information management, document design, and resource development.
• Skilled in effective communication and stakeholder consultation.
• Dedicated to providing exceptional client service.
• Detail-oriented, with the ability to manage multiple projects and priorities.

Please click on this link to view the job description for this position.

*APS Competencies*
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This Link Will Assist You With Understanding Competencies

• Agility: Ability to adapt and respond quickly to changing priorities, emerging issues, and new information to deliver effective results.
• Creative Problem Solving: Generate innovative solutions for challenges and find efficient ways to meet business needs.
• Systems Thinking: Understand how changes in one area may impact broader organizational processes and outcomes.
• Drive for Results: Demonstrate a commitment to achieving quality outcomes and exceeding client expectations.
• Building Collaborative Environments: Foster strong relationships with internal and external stakeholders to work toward shared goals.
• Develop Networks: Build and maintain relationships with key partners across government and external organizations to leverage resources and expertise.

Qualifications
University graduation in Information Management or Digital design or a related field; no experience required, equivalency listed below.

Equivalency

• Diploma in Information Management or Digital Design or other related field plus 2 years related experience.

The Following Will Be Considered Assets

• Expert knowledge in M365 Suite (Word, PowerPoint, SharePoint, etc.).
• Advanced skills in design software such as Adobe Acrobat Pro, InDesign or Photoshop.
• Experience in information management, web content development, or document design is required.
• Strong understanding of best practices for creating accessible and user-friendly materials.
• Excellent communication (verbal and written) skills.
• Knowledge of Government of Alberta processes and resources.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to .

*Notes*
Recruiting for one (1) permanent position, Monday to Friday, 36.25 hours per week.

Location: Government Services Building, 710-4 Avenue, Calgary, AB. or John E. Brownlee Building, Street N. W. Edmonton AB.

If a Security Screening Is Required

• Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - .
• Public Service Pension Plan (PSPP) - .
• Alberta Public Service Benefit Information - .
• Professional learning and development - .
• Research Alberta Public Service Careers tool – .
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit for more information. Please visit Recruitment Principles , for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Liliane Karara at .