Project Manager, Translation

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– Project Manager, Translation #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

The Project Manager, Translation is responsible for overseeing translation projects from initiation to delivery. This role requires strong project management skills, full English/French bilingualism (written and spoken), linguistic expertise, and the ability to effectively coordinate with clients, translators, and other stakeholders. The Project Manager, Translation ensures the successful execution of translation projects, meeting quality, timeline, and budgetary requirements.

Key Responsibilities
Project Planning and Initiation:

• Collaborate with clients to gather project requirements, including file format, required tasks, subject matter, deadlines, and specific instructions.
• Determine project scope, objectives, and deliverables.
• Assess resource requirements, including translators, proofreaders, and other project team members.
• Develop project plans, timelines, and budgets, ensuring alignment with client expectations.
• Conduct risk assessments and develop mitigation strategies.

Resource Management

• Identify and assign appropriate translators and language specialists based on project requirements and their expertise.
• Coordinate with Starbucks approved translation vendors to secure resources if necessary.
• Manage resource allocation, workload distribution, and availability throughout the project lifecycle.
• Provide guidance and support, and address any issues or conflicts that arise.

Project Execution And Control

• Oversee project execution, ensuring adherence to project plans, timelines, and quality standards.
• Monitor project progress and manage potential risks or issues that may impact project delivery.
• Conduct regular status meetings, providing project updates to stakeholders and addressing any concerns or questions.

Client Communication And Relationship Management

• Serve as the primary point of contact for clients, maintaining regular communication to understand their needs and expectations.
• Provide timely updates on project status, milestones, and any changes that may impact project scope or timeline.
• Address client feedback and concerns, ensuring client satisfaction throughout the project lifecycle.

Quality Assurance And Delivery

• Collaborate with translators and proofreaders to address any linguistic or technical issues.
• Ensure timely delivery of high-quality translated materials within project deadlines.
• Implement and maintain quality control processes to uphold translation standards.

Project Evaluation And Reporting

• Contribute to process improvements and the development of best practices for translation project management.

Qualifications And Skills

• Bachelor's degree in Translation, Linguistics, Communication, or a related field.
• Minimum of 3 years experience in translation project management or coordination.
• Strong knowledge of translation processes, terminology management, and CAT (Computer-Assisted Translation) tools.
• Excellent command of English language (written and spoken), bilingual (En-Fr)
• Excellent project management skills, including planning, organization, and resource allocation.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with clients, translators, and other stakeholders.
• Attention to detail and commitment to delivering high-quality results.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in project management software and tools.
• Self driven and solution oriented.
• Desire to work in a fast growing and technology driven environment.

Strong Assets

• Project Management certification
• Experience as a professional translator

Compensation & Benefits
The typical hiring range for this position is $77,900 - $106,060 CAD annually. Your base pay will reflect the market location and may vary based on your experience, skills, and internal equity.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include tuition reimbursement, health coverage with a variety of plans to choose from, and stock & savings programs like our Future Savings plan and Bean Stock. What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit for details.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today
At Starbucks, one of our values is to create a culture of warmth and belonging, where we treat each other with dignity and care in a diverse and welcoming workplace. We believe that enables us to better meet our mission and values while serving our customers from diverse communities.

All qualified applicants will receive consideration for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or language and any other factor protected by applicable law.

Self-declaration as a member of an employment equity group will not be used to make employment decisions, nor will it impact any aspect of employment with Starbucks. Through voluntary participation, candidates consent to Starbucks' collection and use of self-declaration information for the statistical purposes of analyzing and monitoring hiring practices.

Starbucks Corporation is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation.