Digital Transformation Consultant

Digital Transformation Consultant

Full-time, Vancouver

Gravity Union is looking for our newest Digital Transformation Consultant This is a full-time (40 hours/week) position based primarily onsite at our office in the heart of downtown Vancouver.

About the opportunity

At Gravity Union, we empower organizations to take control of their critical information with people-focused solutions. We partner closely with our clients to help them modernize how they manage, protect, and use their information - all while staying aligned to compliance, governance, and real-world business needs.

A Gravity Union Digital Transformation Consultant is critical to successful client projects. This position involves working closely with clients in designing, configuring, and sustaining collaboration and employee portal solutions built on SharePoint, records management technologies, and Microsoft 365 components. An excellent listener and a problem-solver at heart, you enjoy helping others make the most out of their technical investments in their organization.

This is very much a people-centered role and you enjoy coaching clients through their digital transformation journey.

If you have a passion for continuous learning, love complex challenges, are a people-person at heart, and you enjoy helping others in a collaborative environment, this role is for you

The expected base salary range for this position is $75,000-$85,000, but remains flexible depending on the candidate's unique skills and experience. The determination of a candidate's base salary within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition, we offer a comprehensive benefits program.

As a Digital Transformation Consultant, your day-to-day includes:

• Working on SharePoint/Teams collaboration portals, employee portals, and applied records management projects
• Providing the following services to clients, including the successful implementation of a full digital transformation rollout cycle through steps such as current state assessment, requirements gathering, content audit, card sorting, mind map creation, iterative prototype building and testing of new solutions, content migration, go-live and post go-live support, and training sessions
• Other tasks may include: upfront planning of program of work, providing sessions in Microsoft 365 and records management best practices, supporting the creation of project governance models, relevant workshops, and analyzing processes to identify privacy risks
• Leveraging empathy, change management, and your technical expertise to advise clients on best practices and optimal solutions along their digital transformation journey
• Translating findings into clear recommendations, functional specifications, and solution roadmaps
• Configuring and supporting information management and compliance capabilities within Microsoft 365 (ex: SharePoint Online, Purview, permission models, labels and retention schedules, content lifecycle management, site architecture, etc.)
• Effectively setting and maintaining client expectations based on project requirements and scope, our statement of work, and clients' functional and regulatory needs
• Providing on-demand expert advice on digital records management principals and best practices
• Staying up to date with relevant technologies and procedures and proactively sharing your findings with team members
• Working towards additional relevant Microsoft certification(s)
• Supporting internal organizational initiatives
• Other duties as relevant and required

Why Gravity Union?

• Gravity Union has been certified as a Living Wage employer and a Great Place to Work for four consecutive years
• Fun team events
• Pet-friendly
• Internal Coaching program to support our team
• We prioritize knowledge-sharing and learning opportunities
• Competitive health, dental, and wellness benefits
• A supportive and collaborative team that values your input

Are you the one?

• Bachelors degree in Information Technology, Computer Science, a related field, or a combination of relevant education and experience
• Minimum 3-5+ years working experience with Microsoft SharePoint and/or ECM projects, preferably in a consulting environment
• Strong knowledge of Microsoft 365 and SharePoint Online, especially around content management, metadata, versioning, permissions, and governance
• Experience in applied records management, project experience in Microsoft Purview and/or Collabware/Collabspace strongly preferred
• Experience with Power Platform (PowerApps, Power BI, and Power Automate) is an asset
• Experience integrating M365 with third-party platforms and APIs
• MS-700: Teams Administrator Associate certificate
• You enjoy engaging with people and helping them solve their business challenges
• Comfortable facilitating workshops, interviewing key persons, and synthesizing varied viewpoints
• A collaborative mindset and the ability to self-manage
• Strong analytical acumen
• Empathy, a growth mindset, and excellent communication skills
• You're adaptable and go with the flow when things change
• You're a curious person that loves to learn
• You know how to have fun

Icing on the cake

• Experience with SharePoint 2019, 2016, and 2013
• Knowledge in Purview or other Records Management methodologies and tools s a plus
• Exposure to content migration or cleanup
• Knowledge or experience in any of the following areas related to AI:
• Copilot and other AI tools such as Graph API, Microsoft Search, Viva Topics, etc.
• AI governance - particularly with aligning compliance frameworks and Purview tools and best practices
• Prompt engineering and AI training
• Low code AI integration such as Power Apps and Power Builder
• Experience working in compliance-heavy environments is an asset
• Any other Microsoft or other relevant certifications
• Bilingual in English and French

About Gravity Union

We're a Canadian digital transformation company, based out of Vancouver, BC. A third of the team works remotely from Calgary, Halifax, Moncton, Toronto, and Ottawa. We specialize in all things Microsoft 365, SharePoint, and electronic records management. We are passionate about how these technologies can help us improve our daily work, and increase collaboration across an organization. We thrive when we can help our clients gain the most from their technical investment.

We're proud to be certified as a Great Place to Work and a Living Wage Employer. Additionally, we've been recognized as one of Canada's Best Workplaces in Technology, Best Workplaces for Start-Ups, Best Workplaces for Inclusion, Best Workplaces for Mental Wellness, Best Workplaces in British Columbia, and Best Workplaces for Giving Back.

Come and work with us

There is something special about the team at Gravity Union.

We put our people first, and we care and invest in the relationships we have with one another.

We get stuff done and have a serious side to ourselves, and yet we have a relaxed atmosphere filled with friendly faces. We love to have fun.

We share a love of learning. Sharing knowledge with others comes naturally to us and we know we learn best when we teach others. We're curious and we're excited to solve new challenges.

We believe careers can be bespoke. You have the autonomy to design your path, so long as it aligns with our vision, values, and goals.

We also love animals, especially cats. Our office cat Henry makes a regular appearance, and we're pretty sure he thinks it's his office.

How to apply

We recognize that there are many, many amazing organizations to work for. Thank you for investing your energy into finding out more about us and applying for your new opportunity

Gravity Union is committed to equal employment opportunities. Opportunities are provided regardless of race, ethnicity, ancestry, national origin, sex, gender, gender identity or expression, sexual orientation, age, religion, disability, medical condition, family and marital status, veteran status, and any other characteristic protected by law.

Accommodations for candidates with disabilities are provided upon request.

Applicants must be currently legally allowed to work in Canada to be considered.