Quality Specialist

PPI (an independent subsidiary of iA Financial) is an Insurance Marketing Organization that sits between independent advisors and insurance companies. From coast-to-coast, we provide value-added services and support such as digital tools, education, marketing, and processing, to help advisors elevate and grow their business with a socially responsible mindset.

At PPI, each day you have the opportunity to make a meaningful difference when you support our independent insurance advisors in providing financial security and peace of mind to their clients: Canadian families and businesses.

When you join PPI you will be part of a diverse, inclusive and equitable place to work that values different perspectives. You will benefit from a culture that is people-focused, inclusive and collaborative with opportunities to learn and develop your skills, develop your career and make a meaningful impact.

Our people drive our progress through innovative ideas and a commitment to excellence. We work hard and always ensure we have fun along the way.

PPI is pleased to provide employees with the flexibility of a hybrid work environment. This role is eligible for working from home up to 3 days per week.

For more information about PPI visit:

Quality Specialist:

The Quality Specialist role requires an individual with a breath of analytical and data skills. The candidate must be passionate about data governance and process efficiency. The candidate must be able to communicate effectively with team members and have an understanding of data analysis, data quality, data security, data movement, and data modeling.

Reporting to Senior Vice President - Operations, the Quality Specialist will be the primary contact for developing a program to proactive identify data gaps within Operations, as well as identifying and resolving data quality issues.

Key Responsibilities:

• Working with your Leader and Senior Leaders, establish the data program within the lines of business

• Define the operating model, data policies and standards as well as the implementation of clear data management definitions for use within Operations

• Develop and document data policies, practices and standards

• Coordinate, implement and execute data quality strategy

• Provide guidance and recommendations for process improvement and data quality enhancement

• Provide communication and thought leadership, working collaboratively with cross-functional teams, leaders and stakeholders

• Work with the Data Owners to ensure they understand their roles and responsibilities, providing advisory guidance and support to ensure accountabilities are understood

• Provide regular reporting and KPI's to leadership

• Design and implement robust error and exception handling procedures

• Support and implement how the organization uses data internally and externally for decision making purposes, maintaining regulatory compliance and managing risk

• Stay current with industry trends and best practices and ensure knowledge sharing occurs with the larger team and key stakeholders

Education, Experience and Skills:

• Minimum of 5 years' experience directly with data, ideally in the insurance industry

• Knowledgeable on data regulations, privacy, ethical use of data, data sharing, critical data indicators, access management and data masking techniques

• Practical experience implementing a quality framework, including data quality metrics, edit checks and rules, data quality issue identification and triage, data stewardship

• Understanding of the linkage between business process and technology

• Proven track record influencing a diverse set of stakeholders to drive outcomes

• Experience with data visualization tools such as Power BI

• An appetite for problem solving with a creative and resourceful approach to finding the right solution for the job

• Ability to learn through exploration and investigation

• Excellent written and verbal communication skills

• Superior organizational and time management skills with demonstrated ability to effectively manage multiple tasks and responsibilities

• Proven accuracy and attention to detail

• Self-motivated with the ability to work independently while being committed to functioning as a team player

• Knowledge of Microsoft Office programs; Outlook, Word, PowerPoint and Excel in particular

• In-depth experience and knowledge of Wealthserv would be an asset

• Ability to represent self, office and organization in a professional, positive manner at all times

• Ability to handle sensitive and confidential information in a professional manner

The expected salary range for this position starts at $80,000 and will be commensurate with the candidate's experience and skill set.

We thank all applicants for applying, however, only those selected for an interview will be contacted. Your resume may be used for other vacancies.