Medical Clinic Receptionist/Medical Office Administrator

1 week ago

Toronto ON MN V, Canada Walk-In Medical Clinic Full time

Overview

We are seeking a detail-oriented and compassionate Medical Office Assistant to join our healthcare team. The ideal candidate will have experience with electronic medical records, medical terminology, and office administration, particularly within a medical setting. This role involves providing exceptional front desk support, managing patient interactions, and ensuring smooth clinic operations. Prior experience with family doctor office software such as Oscar and Avaros is highly desirable. The position offers an opportunity to work in a professional environment dedicated to patient care and administrative excellence.

Responsibilities

  • Greet patients and visitors professionally at the front desk, providing excellent customer service.
  • Manage phone systems to schedule appointments, answer inquiries, and relay messages efficiently.
  • Maintain and update electronic medical records using EMR systems with accuracy and confidentiality.
  • Assist with check-in and check-out procedures, including verifying insurance information and collecting payments.
  • Prepare patient charts, documentation, and correspondence in accordance with office protocols.
  • Support clinical staff by handling administrative tasks related to patient records and appointment scheduling.
  • Ensure the reception area and exam rooms remains organized, clean, and welcoming at all times.
  • Perform general office duties such as filing, faxing, scanning, and data entry to support daily operations.
  • Taking vital signs from patients.
  • Have a license to administer vaccines is a plus.

Requirements

  • Previous experience as a Medical Office Assistant in a healthcare setting preferred.
  • Proficiency with electronic medical records systems.
  • Strong knowledge of medical terminology relevant to dental or healthcare environments.
  • Excellent organizational skills with attention to detail in managing patient information.
  • Experience working with phone systems and handling high-volume calls efficiently.
  • Office experience demonstrating administrative competence in a fast-paced environment.
  • Ability to work effectively at the front desk providing professional patient interaction.
  • Prior experience with family doctor office.
  • Must possess strong communication skills, professionalism, and the ability to multitask effectively in a busy office setting.

Job Types: Full-time, Part-time

Pay: $17.27-$19.00 per hour

Expected hours: 20 – 30 per week

Work Location: In person

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