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Property Manager

15 hours ago

Niagara Falls, Ontario, Canada Freshrental Full time

Job Summary

We are seeking a highly organized and customer-focused Property Manager to oversee the daily operations of our property portfolio. The ideal candidate will be responsible for maintaining property standards, managing tenant relationships, and ensuring smooth administrative processes. This role requires excellent communication skills, attention to detail, and proficiency in property management. The Property Manager will serve as the primary point of contact for tenants, vendors, and staff, ensuring a positive experience for all stakeholders.

Responsibilities

  • Manage day-to-day operations of residential or commercial properties, including leasing, maintenance, and tenant relations
  • Track rent payments, maintenance requests, and lease agreements
  • Coordinate maintenance and repairs through vendors and in-house teams, ensuring timely resolution of issues
  • Conduct property inspections to ensure compliance with safety standards and property appearance
  • Handle administrative tasks such as data entry, filing, and record keeping related to property management activities
  • Assist with leasing processes, including showing units, processing applications, and negotiating lease terms
  • Maintain strong customer relationships through effective communication and exceptional customer service
  • Enforce lease agreements and handle tenant inquiries or disputes professionally
  • Prepare reports on occupancy rates, financial performance, and maintenance activities for senior management

Qualifications

  • Proven experience in property management or related office administration roles
  • Strong office experience with data entry, filing, and administrative tasks
  • Excellent customer service skills with professional phone etiquette
  • Knowledge of basic negotiation skills for lease agreements and vendor contracts
  • Ability to manage multiple priorities efficiently while maintaining attention to detail
  • Effective communication skills both written and verbal
  • Prior experience in sales or customer relationship management is a plus
  • Demonstrated ability to handle sensitive situations with professionalism and discretion.
  • Valid driver's license and willingness to drive for property visits, inspections, and weekly in-person meetings.
  • Strong knowledge of tenant and landlord guidelines, regulations, and best practices in property management.

Desired Skills and Attributes

  • Excellent communication skills, both verbal and written, with the ability to clearly explain policies and resolve conflicts professionally.
  • Warm, approachable personality with the energy and motivation to bring in new business and build long-term relationships with tenants and owners.
  • Strong organizational skills and attention to detail in documentation, scheduling, and follow-up.
  • Self-starter who can work independently in a remote environment while staying responsive and accountable.

This position offers an engaging work environment where organizational skills and customer service excellence are valued. The successful candidate will play a key role in maintaining high standards across our properties while fostering positive relationships with tenants and vendors alike.

Job Type: Full-time

Pay: $23.00-$25.00 per hour

Expected hours: 40 per week

Location:

  • Niagara Falls, ON (preferred)

Work Location: Remote