Hotel Maintenance

**SALARY RANGE**:
$19 - $22/hour - based on work experience

**EMPLOYEE BENEFITS**:
Employee Discounts

Free Parking

Paid Time Off

**JOB OVERVIEW**:
Responsible for the preventative maintenance and repairing of the hotel's mechanical/electrical systems, equipment, and for the general maintenance and upkeep of the physical property, FF/E, grounds, etc.

**REPORTS TO**:
General Manager

**QUALIFICATIONS**:

- Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
- Must be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control, and emergency procedure.
- Ability to lift up to 75 pounds.
- High School graduate or equivalent vocational training.

**REQUIRED SKILLS**:

- Must be knowledgeable in areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
- Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.

**ESSENTIAL JOB FUNCTIONS**:

- Treat guests in friendly manner.
- Ensure maintenance/repair services level is maintained to include electrical, plumbing, refrigeration, heating and cooling, structural, facilities, ground and parking areas.
- Ensures timely response to requests for service by guests, employees, and management to include repair or replacement of all interior fixtures and furnishings.
- Monitors the level and quality of services performed by outside contractors in accordance to all lease agreements, service contracts and warranties.
- Ensures implementation of ongoing Preventive Maintenance program.
- Maintains emergency procedures and equipment and assists with the implementation of all emergency procedures for the safety of all guests and employees.
- Maintains a clean and orderly work area free of hazards.
- Maintains adequate inventory of tools and supplies for maximum employee productivity.
- Maintains departmental communications through the effective use of staff meetings logbooks, and bulletin boards.
- Maintains the productivity and labor cost goals established by the General Manager.
- Maintains departmental communication.
- Monitors and maintains a high level of cleanliness and maintenance. Conducts inspections, investigating complaints and implementing corrective actions.
- Maintains the hotels Out of Order room program in conjunction with the General Manager to ensure revenue losses are kept to a minimum. Communicates accurate room status to the front office.
- Enforces standard procedures for the acceptance, security and return of guest lost and found items.
- Maintains security of room department keys
- Maintains energy management practices, policies, and procedures.
- Participates in Health & Safety Meetings
- Communicates continuously with the General Manager regarding deficiencies and ensures corrective action is taken.
- Ensures timely response to requests for service by guests or employees and management.
- Ensures timely response from Spa
- Assists in preparation of capital expenditure requirements and assists in the installation of those projects.
- Maintain exterior grounds to assure cleanliness.
- Picking debris from parking lots.
- Sweeping along curbs and sweeping up leaves.
- Using the hose to spray sidewalk and siding of building to maintain cleanliness.
- Maintain the cleanliness of the dumpster area daily.
- Maintaining all public areas when house person is unable.
- Removing snow as needed and salting when necessary. Maintenance Engineer will need to arrive earlier on property to remove snow before guest checkout.
- Daily and monthly reports given to manager in a timely manner.
- Fitness Center - maintaining exercise equipment
- Reviews maintenance problems, complaints, and work orders to prioritize and schedule work assignments.
- Plan and execute on-going appropriate maintenance programs.
- Solicit bids from contractors, evaluate the proposals and once employed, ensure work is completed to specifications.
- Coordinate with local health, safety, fire and building inspectors to ensure compliance with all applicable codes and regulations.
- Maintain building exterior (e.g. snow removal, lawn care, painting).
- Listen and respond to guests requests or complaints.