Senior Manager, Site Merchandising

7 days ago


Mississauga, Ontario, Canada Walmart Full time
Position Summary...

The Senior Manager, Site Merchandising drives critical site experiences across multiple categories, optimizing customer interactions through strategic planning, execution, and continuous improvement. This position leads a team in enhancing site performance, customer satisfaction, and conversion rates.

What you'll do...

The Senior Manager, Site Merchandising develops and implements comprehensive site strategies to enhance the online shopping experience. This role involves leveraging market research, category trends, and customer behavior insights to optimize product presentation, site navigation, and content. The position also focuses on improving the path to purchase, managing site taxonomy, visual navigation, and search functionality to ensure a seamless customer journey.

The Senior Manager, Site Merchandising leads a team responsible for executing merchandising strategies across various categories. This includes enhancing content for product discoverability, setting style guides, and collaborating with internal stakeholders to ensure products are accurately represented with high-quality content. The role also involves planning and executing category campaigns to drive customer engagement and brand loyalty.

In addition to strategic planning, the Senior Manager, Site Merchandising utilizes data analytics, A/B testing, and competitive analysis to continuously refine site experiences. This role is accountable for monitoring site performance, developing metrics, and providing insights to internal teams to guide strategic decisions. The position also emphasizes operational excellence, establishing efficient workflows, and fostering team development through training and mentorship.

The Senior Manager, Site Merchandising partners with various internal teams, including marketing, merchandising, and technology, to align site strategies with business objectives. This collaboration ensures the delivery of cohesive and compelling customer experiences across all digital touchpoints. The role also supports corporate marketing programs, ensuring the website reflects key messages and campaigns.

Leadership Expectations:

Respect the Individual:

Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and experiences where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer experience for all; identifies, attracts, and retains the best team members.

Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer and company; and regularly recognizes others' contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values.

Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

The pay range for this position is $109 400,00 - $150 480,00. Pay will be determined based on relevant experience.

L'échelle salariale pour ce poste est de ,00 à ,00. La rémunération sera déterminée en fonction de l'expérience pertinente.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada



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