Inside Account Manager

1 week ago

Mississauga, Ontario, Canada Axiom Upgrades Full time
Axiom Memory Solutions, Inc.
Is This You?
You are a driven and self-motivated professional who takes ownership of results. You thrive in a fast-paced environment, demonstrate strong initiative, and are passionate about delivering exceptional outcomes for customers and your team. You bring a proactive mindset, strong communication skills, and a desire to continuously learn and grow.

Work Environment: This role offers a hybrid work model that includes a mix of in-office collaboration, remote work, and on-site customer engagement. Success in this position requires flexibility and a willingness to be present where you can drive the most impact - whether that's working closely with the team at our office, connecting with clients virtually, or meeting partners and customers in person. You must be in the Greater Toronto Area.   Role Overview: The Inside Account Manager (IAM) plays a key role in driving growth across Axiom's Canadian business. This role focuses on identifying and nurturing opportunities within reseller and distribution partners, managing smaller and emerging accounts, and supporting field Territory Account Managers (TAMs) on strategic initiatives.

The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced, high-volume environment. Success is measured by pipeline generation, sales execution, and consistent communication with partners and end-users.   Responsibilities:
  • Manage and grow assigned accounts while uncovering new customer opportunities through proactive outreach.
  • Support field sales to drive alignment and ensure smooth execution of sales activities.
  • Develop quotes, manage deal registration processes, and follow up to close opportunities efficiently.
  • Maintain accurate records of all activities, opportunities, and customer interactions in the CRM system.
  • Deliver consistent outbound activity to identify, qualify, and convert prospects into new business.
  • Provide excellent customer experience through timely responses, clear communication, and consistent follow-up.
  • Collaborate with internal teams including operations, marketing, and product management to support customer needs.
   Key Performance Indicators (KPIs):
  • Revenue & Growth.
  • Pipeline Management.
  • Activity & Prospecting.
  •  Customer Experience.
  • Collaboration & Partner Engagement.
  • CRM Discipline.
  Success in This Role Looks Like:
  • You consistently hit or exceed your revenue and activity goals.
  • You maintain strong partner relationships and deliver excellent customer experiences.
  • You manage your pipeline with precision, transparency, and accountability.
  • You contribute to the team's overall success by being proactive, collaborative, and dependable.
  To be a good fit for this role, you will have:
  • Ability to establish and maintain interpersonal relationships, including excellent verbal and written communication.
  • Ability to multi-task and set priorities to operate in a fast-paced environment. 
  • Previous sales experience.
  • High level customer service and phone skills.
  • Self-starter, able to work independently with little supervision.
  • Basic computer experience including Excel, PowerPoint, Word and Outlook.

Preferred:
  • Two years of industry sales experience.
  • Bachelor's degree.
  • Experience in telemarketing or call center.
  Why Join Us? Serving resellers, VARs, and their end users for nearly 30 years, Axiom is an industry-leading manufacturer of high-end networking connectivity solutions, server memory, solid-state flash storage, and data center post-warranty support. Axiom supplies upgrades to the enterprise, SMB, public sector, telco, and service provider markets, supporting our customers with top-notch personal service. The Axiom team is passionate about our products and our customers, constantly striving to expand
Compensation: Salary depending on experience plus commission structure considered after 90 days of employment.
  In addition to a competitive starting salary, we offer a comprehensive slate of benefits to include medical, dental & voluntary life insurance, vacation/sick time, hybrid work schedule opportunities and more Check us out at   Don't wait Submit your resume today

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