Manager of Admissions Excellence

1 week ago

Richmond Hill, Ontario, Canada Driven Talents Full time

I am partnering with a well-established, national career education organization that supports adult learners across Canada by delivering career-focused diploma and certificate programs aligned with in-demand industries. My client partner operates within a franchise-based model and is known for its strong brand, commitment to learner success, and collaborative culture.

They are seeking a Manager of Admissions Excellence—a high-impact, relationship-driven leader who will work closely with franchise partners to elevate admissions performance, strengthen sales effectiveness, and enhance the overall learner experience across campuses nationwide.

This is a highly visible role that blends sales coaching, performance analytics, training delivery, and franchise partnership, ideal for someone who thrives in a consultative, hands-on environment.

What You'll Be Doing

As Manager of Admissions Excellence, you will act as a trusted advisor and coach to franchise partners and admissions teams, ensuring consistency, quality, and results across the network.

Key responsibilities include:

  • Conducting in-person campus visits to deliver sales coaching and admissions performance support
  • Building strong, credible relationships with franchise owners, managers, and admissions teams
  • Monitoring, analyzing, and reporting on lead activity, conversion rates, and revenue performance
  • Delivering training and workshops on admissions best practices, sales processes, lead conversion, customer service, and funding programs
  • Supporting campuses with financial insights, including revenue opportunities, budgeting discussions, and profitability improvement
  • Facilitating the sharing of best practices across the franchise network
  • Overseeing mystery shop programs and providing actionable feedback
  • Reviewing campus branding, social media, and online presence to ensure professionalism and brand alignment
  • Partnering with senior leadership to develop admissions playbooks, tools, and continuous improvement initiatives
  • Traveling regularly across Canada to support campus partners

What My Client Is Looking For

  • 3–5 years of progressive experience in sales coaching, admissions, customer service, or franchised/education environments
  • Strong understanding of structured sales processes, lead management systems, and performance improvement
  • Proven ability to deliver engaging in-person and virtual training
  • Confidence working with sales data, reports, and basic financial information
  • Exceptional relationship-building, communication, and presentation skills
  • Comfortable influencing and coaching without direct authority
  • Willingness to travel frequently across Canada
  • Post-secondary education in Business, Sales, Education, or a related field (or equivalent experience)
  • Advanced working knowledge of Microsoft Excel and comfort learning new CRM or lead management tools

What's in It for You

  • Competitive compensation
  • Comprehensive benefits package (health, dental, paid time off)
  • On-site parking
  • Opportunity to make a national impact across a respected education network
  • Collaborative leadership team and strong organizational support

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