Quality Assurance Technician Co-op

Job DescriptionWhat We OfferCo-op fee reimbursement up to $1000, if eligibleOpportunities to take part in job related training and developmentGrowth and progression opportunities within Irving Personal Care and the larger network of the J.D. Irving group of companiesSigning incentives for full-time roles for graduating students who have completed a work term within J.D. Irving (if applicable)ResponsibilitiesSafetyEnsure that health and safety guidelines are always followed while working within the facility, including and not limited to the operation of heavy equipment (floor scrubber, etc.).Meet the expectations of all Irving Personal Care employees in following site and enterprise-wide policies and procedureActively promote an autonomous and compassionate safety cultureQuality Assurance ManagementPerform routine and non-routine sample testing on production lines using specified methods; verify and accurately report results in systems such as PARCview and ITOP.Identify and act on abnormal results, promptly engaging Operations and Quality leadership to resolve issues; support Hold process for non-conforming products.Conduct quality audits and supports Operator Quality Workmanship Certification and development trials.Supports quality documentation and compliance, including calibration/verification of equipment, raw material inspections, and track-and-trace activities.Facilitate sample requests and interlaboratory testing, ensuring timely mock-ups, shipping, and collaboration on quality improvement initiatives.Audit Compliance SupportAssist in preparation and maintenance of BRCGS audit evidence packs, including document control, training records, calibration certificates, and clause mapping.Conduct internal GMP audits using standardized checklists; document findings, assign corrective actions, and track closure.Participate in mock audits and readiness reviews; maintain CAPA register and ensure timely closure.Round Robin & Method ValidationCoordinates round robin testing for QA technicians; ensure blind sample distribution and unbiased execution.Perform GRR (Gauge Repeatability & Reproducibility) studies and report findings; initiate retraining if bias or variation exceeds limits.Maintain method validation documentation for all QA test methods.Statistical Analysis & ReportingCollect and validate QA data for statistical analysis.Develop and maintain control charts (X̄-R, I-MR) and monitor process stability.Calculate and report Cp/Cpk for critical-to-quality parameters; escalate when capability falls below targets.Prepare and publish weekly capability reports and recommend corrective actions for process centering.Document Control & TrainingMaintain SOP master list with revision history and controlled distribution.Audit training records for QA and Operations teams; ensure 100% compliance for quality-related procedures.Calibration & VerificationManage calibration schedules and verification logs for QA equipment.Ensure traceability of calibration certificates; perform impact assessments for out-of-tolerance equipment.Risk ManagementSupport PFMEA updates and maintain CTQ register.Participate in root cause analysis for quality deviations using structured problem-solving tools (5-Why, Ishikawa).5SAdheres to IPC's 5S program which includes the standards to maintain cleanliness, organization, and safety at the facility. In addition, it outlines the audit program including zones, frequencies, and responsibilities.Qualifications- Education Required: College Diploma, science preferredYears of Experience Required: