Guest Experience Associate

2 weeks ago

Toronto, Ontario, Canada Grit and Grace Lifestyle Clothing Full time

Grit & Grace is a collection of boutiques on a mission to empower women to embrace their individuality and find their confidence. We value curiosity, travel and connection, and are always seeking to expand our view of the world.

Locations in Sauble Beach, Guelph & Ossington. This posting is for our new Ossington location in Toronto, ON.

G&G Guest Experience Associate

Responsible for ensuring the experience for each guest is welcoming by engaging with all who enter. We want each location to feel as inviting as the home of your best friend. It's why our stores have a cozy, living-room-style seating area – so we can all gather, connect and lift each other up

Key Responsibilities:

  • You are the face of the boutique - wonderful, amazing, & uniquely YOU
  • Help assist our guests with their shopping and styling by maintaining an understanding of the different styles carried both in-store and online.
  • Assist with maintaining presentation of boutique for our guests (neat & tidy, ambiance set, welcoming to all)
  • Receive, process and manage inventory when not assisting guests
  • Assist in opening and closing duties

Who You Are:

  • You seek out any chance you get to know your community and build new relationships.
  • You lead and coach through the company mission and core values⁣⁣⁣⁣.
  • You value collaboration over competition. ⁣⁣⁣
  • You want to flex some strong entrepreneurial muscle, sharing big ideas.
  • You know that what you do makes a difference in the world. ⁣⁣⁣⁣
  • Your entrepreneurial spirit drives you to continuously innovate to achieve great results.⁣⁣⁣⁣
  • You have an inherent desire to learn, connect, and create.⁣⁣⁣⁣
  • You have a great sense of style.⁣⁣⁣⁣
  • You have a driven approach to your work and career⁣⁣⁣⁣.
  • You have an outgoing personality and passion for exceptional service⁣⁣⁣⁣.
  • You integrate fun and joy as a way of being and working (aka you don't take yourself too seriously)⁣⁣⁣⁣
  • You acknowledge the presence of choice in every moment and take personal responsibility for your life⁣⁣⁣⁣.
  • You communicate with honesty and kindness, and create the space for others to do the same⁣⁣⁣⁣.
  • You lead with courage, knowing the possibility of greatness is bigger than the fear of failure⁣⁣⁣⁣.
  • You foster connection by putting people first and building trusting relationships⁣⁣⁣⁣.

What We Offer:

  • A fun & exciting work environment in a female-lead small business
  • Competitive wages and prioritization of employee wellness
  • Benefit package options
  • Staff Clothing Incentive Program AND Employee Discount

Grit & Grace is an Equal Opportunity employer. We believe in providing an inclusive workplace where all individuals have opportunity to succeed.

Job Types: Full-time, Part-time

Pay: From $18.50 per hour

Benefits:

  • Casual dress
  • Store discount

Ability to commute/relocate:

  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

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