Retail & Guest Services Associate
2 weeks ago
As a Retail Attendant in our Resort Store, you'll be the face of our brand for guests shopping on-site. You'll ensure the store remains welcoming, organized, and well-stocked while delivering exceptional customer service. This role is ideal for someone with a warm personality, an eye for detail, and a passion for hospitality and retail.
Key Responsibilities- Greet and assist guests with purchases, inquiries, and product recommendations.
- Handle cash, credit, and room charge transactions accurately.
- Maintain visual merchandising standards — restocking shelves, arranging displays, and keeping the store clean and organized.
- Stay informed about resort amenities, events, and promotions to guide guest purchases.
- Monitor inventory levels and communicate reorders or shortages to the store supervisor.
- Ensure compliance with resort policies, health, and safety regulations.
- Support seasonal or special event retail setups as required.
- Previous experience in retail, hospitality, or customer service preferred.
- Strong communication and interpersonal skills.
- Positive attitude and ability to work independently or as part of a team.
- Comfortable handling transactions and operating POS systems.
- Flexible availability — weekends, holidays, and evenings may be required.
- Competitive hourly wage and employee discounts.
- Opportunity to grow within our resort and hospitality network.
- Supportive team culture and engaging work environment.
- Work in a scenic resort setting where every day feels different.
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