Business Clerk

o   Community College Diploma in Medical Office Administration program or equivalent experience

o   Minimum 2 years recent and relevant experience in a multidisciplinary healthcare environment with a minimum 1 year of booking experience

o   Medical Terminology Certificates I & II or demonstrated knowledge acquired in a different clerical position (subject to testing)

o   Keyboard of 45 wpm (subject to testing)

o   Demonstrated proficiency in  EPIC, and other programs as needed

o   Knowledge of the Ontario Breast Screening Program Integrated Client Management System preferred

o   Excellent interpersonal skills with demonstrated ability to communicate effectively with patients, families and other members of the healthcare team, both verbally and written with understanding of privacy and confidentiality policies

o   Ability to multitask and prioritize in a high-demand, fast-paced environment

o   Experience and sensitivity in working with diverse, multicultural clientele and vulnerable populations.

o   Demonstrated attention to detail and proven accuracy

o   Must hold a valid driver's license and own transportation and willingness to travel to daily locations

o   Bilingualism is an asset

The Mobile Cancer Screening Coach Program aims to increase participation in breast, cervical and colon cancer screening by providing direct on-site cancer screening services in neighbourhoods with low cancer screening rates.   The Program reaches out to clients whose access to health services is affected by the social determinants of health (e.g. transportation, language, culture, poverty etc).  The Coach is a 45-ft bus that is staffed daily by a team that includes a clerk, Registered Nurse (RN) and Medical Radiation Technologist (MRT).  The Coach provides service at multiple community locations throughout the region including Hamilton, Niagara, Haldimand and Brant Regions, as well as Six Nations of the Grand River and Mississaugas of the Credit Territories.

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. This job posting is for an existing vacancy.  

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact Human Resources at , Ext for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note\: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k), CUPE Collective Agreement

Article 10.7 (d), ONA Collective Agreement

Article b) (ii), OPSEU 273 Collective Agreement

Article 14.04, OPSEU 209 Collective Agreement

Article 2.07 and Article 13, PIPSC RT Collective Agreement

Monday to Friday days, with flexibility to work some evenings and weekends as required

Reporting to the Manager, Regional Cancer Programs, the Mobile Cancer Screening Coach business clerk books clients for Mobile Cancer Screening Coach appointments, greets and registers clients in the organizations' medical information system, assists with processing documentation in accordance with Coach standard operating procedures, places orders, assists with file retrieval, assist with processing requisitions, ensures accuracy of the client chart, assist with scheduling and performs other clerical duties as required.  As a member of the mobile team, the business clerk also participates in community engagement activities and acts as an ambassador for the Program.  The business clerk is often the first point of contact and must have well-defined interpersonal and customer service skills for working with diverse and often vulnerable clientele. This position requires travel across the HNHB region, including, but not limited to Hamilton, Fort Erie, Niagara Falls, Port Colborne, St. Catharines, Simcoe, Brantford, Six Nations of the Grand River and Mississauga of the Credit First Nation.