Interim Technical Lead

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location:

North Fraser Way, Burnaby, British Columbia, V5J 0B8

Looking for a career that offers a peaceful and high-tech work environment? Look no further than Central Pharmacy Services, - where tranquility and innovation go hand in hand. Our workplace is not only pristine, contemporary, and driven by technology where you can enjoy stable fixed shifts and a predictable schedule, that brings balance to your work-life.

At Central Pharmacy Services, we are the catalyst for the Future of Pharmacy. Shoppers Drug Mart is undergoing an unprecedented transformation that will revolutionize healthcare across Canada, and our CPS team is right at the heart of this remarkable change We are committed to creating most streamlined and versatile central fill network in the country – let's bring this vision to life together

Why join us at Central Services?
Central Pharmacy Services is a division of Loblaw/Shoppers Drug Mart that centrally fills prescriptions for patients and provides other prescription processing services. By streamlining these crucial functions, we enable Pharmacists and their teams at Shoppers Drug Mart locations to focus on what is important – the patient We pride ourselves on having a great team spirit.

What's in it for you?

• Competitive Pay
• Great Benefits that are highly customizable and include a vacation purchase option
• Employee Discount of 30% on in store purchases
• Potential licensing assistance to financially support licensing costs (role dependent)
• Sign-On Bonus' and Relocation Support

Why this role is important?

Why is this role important :
Reporting to the Production Supervisor, the Interim Technical Lead for the CVIAL AM team is responsible for overseeing daily production operations, ensuring workflow efficiency, equipment reliability, and adherence to safety and quality standards. This role acts as the primary point of coordination between production staff, automation support, pharmacy operations, and leadership to maintain smooth and consistent output during the interim period.

What you'll do:

• Practice within federal/provincial, regulatory/legal requirements, provincial Code of Ethics, Standards of Practice, and Policies, demonstrating professional integrity and acting to uphold a high level of professional standard of practice 

• Ensure all privacy requirements are met, including customer confidentiality and consent management 

• Ensure accuracy of all prescriptions dispensed 

• Maintain all records required in accordance with legislation, standards of practice, and policy, i.e. customer records, narcotic and controlled drug records 

• Provide timely and positive resolutions to customer needs and requests from other partners 

• Promote Pharmacy campaigns, programs and services as appropriate 

• Control access to the dispensary with respect to inventory and patient confidentiality 

• Review and maintain Workflow Queues on a regular basis 

• Review of stock to identify expired inventory 

• Oversight of current stock levels and medication orders from wholesaler 

• Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies as necessary is completed 

• Ensure proper preparation, packaging, distribution and storage of all inventory including those that require special handling and training 

• Ensure the dispensary reflects an appropriate image of the Pharmacy as a safe, organized and efficient workplace 

• Ensure inventory is placed in appropriate areas 

• At shift change, communicate all outstanding issues to corresponding team members 

• Ensure all Pharmacy team members are in compliance with internal policies 

• Involvement with financial reports as appropriate 

• Identify and report business-building opportunities, both internally and externally, and action where appropriate 

• Read and action store communications on in-store web 

• Report and raise Pharmacy Incident for medication or privacy incidents (actual, and near-misses) 

• Ensure pharmacy team works cohesively to complete necessary activities 

• Support ongoing training for all Pharmacy team members 

• Valid license to practice in the province 

• Commitment to promoting a workplace of inclusiveness and belonging 

What you bring:

• Independent thinking and decision making - makes decisions when dealing with issues or problems 

• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues 

• Proven ability to drive and build the business, lead by example and support enterprise programs 

• Prioritize activities quickly in response to changing initiatives 

• Good verbal and written communication skills

• Commitment to providing exceptional customer service 

• Superior customer relations skills and a good sense of professionalism 

• Strong problem-solving skills including experience formulating and implementing action plans 

• Strong personal computing skills and knowledge of Pharmacy systems a definite asset 

• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment for all colleagues 

• Complete mandatory training and voluntary continuing education workshops, as needed 

Employment Type:

Full time

Type of Role:

Regular

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l'embauche :$ $23.65 / 17,85$ - 23,65$ (per hour / de l'heure)A candidate's experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L'expérience et les connaissances d'un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu'un candidat reçoit pour ce poste.

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