Freight Coordinator

1 week ago

Brantford ON NR H, Canada -7d94-448b-b82a-c8bda9f78caf Full time

Job Overview

Stephen Frederick Logistics, Brantford Ontario

Stephen Frederick Logistics is a well-established freight brokerage operating in Brantford, Ontario, currently seeking an experienced team-player to fit the role of Freight Coordinator. Competitive Salary and Quarterly Bonuses offered.

Why choose SFL?

Since our inception in 2000, we have made a name for ourselves in the freight brokerage industry, providing superior services North America wide. We are a company dedicated to providing fair and reliable service to our customers and known for our ability to build strong relationships with our carrier partners. We are a company that is small enough to provide personal caring service, yet big enough to provide our customers with the best value.

We are seeking a detail-oriented and proactive Freight Coordinator to join our logistics team. This role is essential in managing freight operations, ensuring seamless transportation processes, and maintaining strong relationships with clients and carriers. This position offers an opportunity to contribute to a fast-paced environment where efficiency and customer satisfaction are paramount.

Duties

  • Respond to customer inquiries via email and telephone, process and confirm shipments both inbound and outbound within North America
  • Establish and maintain a high level of customer service with current clientele and carrier partners
  • Negotiate freight rates with carrier partners, seek out new carrier providers to service current clientele
  • Update records for carriers and customers in UFOS, light clerical duties as assigned
  • Tracking and tracing of shipments when required, provide accurate information to customers and other team members
  • Answer incoming telephone calls with good phone etiquette, transfer calls to appropriate parties
  • Able to complete after hours tracking on a rotating schedule once a month
  • The ideal candidate will have the ability to work in a team setting, as well as the ability to prioritize tasks in a fast-paced environment. You will be able to multitask, and still be able to keep a keen eye on the details.
  • Wage will be commensurate with experience

Skills

  • Excellent customer/carrier relationship capabilities
  • Knowledge of freight logistics, supply chain management or 3PL operations
  • Proficiency in MS Office Applications (Outlook/Excel/Word), Adobe
  • Effective communication skills for liaising with clients, carriers, and internal teams
  • Ability to manage multiple tasks efficiently in a fast-paced environment

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Extended health care
  • On-site parking
  • Paid time off

Application question(s):

  • Application Question: Do you speak English? (Required)

Application Question: Reside with 50 km of Brantford ON or willing to commute

Work Location: In person

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