Program Manager

PROGRAM MANAGER

6-MONTH CONTRACT

MISSISAUGA, ON/HYBRID (BY PEARSON AIRPORT)

Are you someone with high levels of accuracy and knows how to handle confidential information?

Are you highly detailed oriented and can handle a busy environment that requires a high degree of organization?

The Company

Our client is a dynamic and forward-thinking organization dedicated to empowering professionals with the skills and knowledge they need to succeed.

Company Perks and Rewards

• Competitive pay rate ($ $39.00 per hour depending on experience)
• Hybrid work environment – 3 days in office
• A collaborative, supportive team environment
• Opportunity to make a meaningful impact on professionals' development
• Flexible work arrangements, based on role requirements

The Job

As the Program Manager, you will oversee the full cycle ownership of the organization's testing program for applicants across Ontario. You will:

• Coordinate scheduling of all applicant test sessions (aptitude tests, physical, assessments) ensuring appropriate facilities, proctors, timing and candidate registration
• Maintain and update the program website with test-dates, requirements, eligibility criteria, FAQs and other pertinent information
• Manage payment processing for applicants (tracking payments, resolving discrepancies, reporting on payments received/owed)
• Monitor program standards and ensure consistency in candidate experiences and testing compliance
• Generate, analyze and distribute operational reports (scheduling efficiency, candidate status, payment metrics, backlog) to program management and stakeholders
• Communicate regularly with candidates, internal teams (HR, operations), testing venues and external stakeholders to ensure smooth delivery and troubleshoot issues
• Maintain accurate records of candidate data, schedules, test results, payments and issues, ensuring that data integrity and confidentiality are upheld
• Track multiple concurrent tasks and deadlines — including weekend sessions — and adjust plans proactively if conflicts or delays arise
• Conduct full checks and compliance reviews to ensure all processes meet internal audit/quality control standards
• Identify process improvements, suggest automation or efficiency gains (especially around scheduling and payments) and assist in implementation
• Support ad-hoc projects and additional administrative tasks as required within the testing/recruitment function

What you bring to the job

You are someone who wants to showcase their excellence in time management and analytical skills in a professional environment. You also come with:

• Proficient in Microsoft Excel and comfortable learning new scheduling/web-based tools
• Experience with website content updates, payment processing and scheduling logistics preferred
• Demonstrated ability to pull, analyse and cross-reference large data sets, generate accurate reports, and present findings clearly
• Exceptional attention to detail to ensure candidates are scheduled correctly, paperwork is complete and testing standards are maintained
• Able to manage multiple tasks, track deadlines and coordinate across systems simultaneously
• An analytical mindset, able to identify issues, recommend process improvements, and drive follow-through
• Excellent written and verbal communication skills
• Comfortable working in a fast-paced, high-volume environment where priorities may shift rapidly
• Flexibility to work on weekends (typically twice a month) and take equivalent weekday time off as compensation
• Previous scheduling, coordination, or recruitment operations experience is an asset
• Ability to work some weekends, as required

Qualified job seekers are asked to apply with attention to Rujeeka Manoharan.

We really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role

Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.

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