Senior Client Relationship Manager

1 week ago

Dartmouth, Nova Scotia, Canada Summit Search Group Full time

Senior Client Relationship Manager

Dartmouth, NS

You know you're meant for more.

You might be in an insurance company, a financial firm, or another professional services role right now… and you're thinking: "I'm doing everything right — but I'm not getting anywhere."

You're organized.

You handle clients like a pro.

You know the lingo.

You keep your promises and hit your deadlines.

But you're not seeing a path forward.

No real leadership. No real opportunity. Just more of the same.

That ends now.

You don't need another "job." You need a
launchpad
.
If you're stuck in a role that underestimates you...

If you crave growth, mentorship, meaning — and the
opportunity
to earn more and become more… This is your invitation to come build with us.

On behalf of our client in the insurance industry, we are looking for a Senior
Client Relationship Manager in Dartmouth, NS. You'll be the right hand to Wealth Coaches, making sure clients feel supported, cared for, and guided through every step of their journey. You'll help manage the life insurance application process, communicate with providers, prep materials, and ensure our clients are blown away by their experience.

Key Responsibilities:

  • Collaborate with wealth coaches and clients to guide them through the life insurance application process from start to finish
  • Manage and elevate the overall client experience with a focus on responsiveness and professionalism
  • Oversee in-force policy servicing and maintain high standards of client care
  • Maintain accurate internal documentation and perform data entry in CRM software
  • Take ownership of tasks, follow through to completion, and keep all parties aligned to meet deadlines
  • Manage the lead funnel by maintaining regular communication with clients and providing weekly status updates
  • Provide weekly reporting on application progress and underwriting status to the team.

The Ideal Candidate Brings:

  • A post-secondary degree or diploma in a relevant field.
  • Experience in a client servicing role in the insurance or financial industries.
  • LLQP certification.
  • High attention to detail, organizational, and multi-tasking skills.
  • Strong computer literacy, including programs such as Microsoft Office, HubSpot, and Calendly.

Application Instructions:

For additional details, please contact Cynthia McCutcheon at Summit Search Group directly: or call

Please note that only those candidates who fulfill the requirements will receive a response.

Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from all candidates regardless of ethnicity, race, religious beliefs, disability, age, gender identity, or sexual orientation. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

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