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Logistics - Manager, In-Hospital Logistics

3 weeks ago

Toronto, Ontario, Canada Mohawk Medbuy Corporation (MMC) Full time

Manager, In-Hospital Logistics

Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and redevelopment) and nutrition solutions. Other services include data analytics, in-hospital support, warehousing/logistics, technology, procure-to-pay, and accounts payable.  

With an emerging focus on sustainability and reconciliation with Indigenous Peoples, MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social, and economic best practices. Based in Burlington, ON, the organization also has offices in Toronto, Thunder Bay, Kingston, Brantford, London and Chatham, and a distribution centre in Oakville.  

We are currently recruiting for a full-time Manager, In-Hospital Logistics to support our In-Hospital Logistics team. This position would require the individual to be onsite, within the hospital 5 days per week, with travel between Sunnybrook Hospital sites.

Position Overview

Reporting to the Director, In-Hospital Logistics, the Manager, In-Hospital Logistics is accountable for providing strategic management and direct supervision of internal hospital supply chain functions and related functions. This individual collaborates with MMC and hospital leaders, ensuring strategic goals and objectives are met.

Key Responsibilities

Supply Chain Management

  • Strategic management of all supply chain functions related to the site (Logistics, Shipping/Receiving, Warehousing, Distribution, and Purchasing where applicable)
  • Has full oversight of Just-In-Time (Stockless) supply chain and hospital relationship with the 3PL provider.
  • Ensures all supply chain strategies and operations are aligned with the MMC and hospital values.
  • Builds a strong relationship with Hospital stakeholders to ensure MMC alignment with the hospital initiatives.
  • Ensures all customer service levels and KPI's are maintained at a high level and that information is presented at monthly/quarterly reviews.
  • Manages the escalation and follow up on critical backorders, recalls and other disruptions
  • Ensure the annual Par-Review of JIT department supply carts is completed.
  • Ensure inventory systems are kept up to date and a high level of accuracy is achieved.
  • Oversee cycle counting and year-end inventory process
  • Ensure alignment of pandemic supply strategy with MMC and the Hospital.
  • Coordinates and participates in hospital on-call schedule.
  • Acts as a primary logistics contact and problem solver for emergencies, hospital codes, and pandemic response.
  • Leads weekly huddles with Supervisors and in-hospital teams to ensure customer/hospital priorities are being met.

Human Resources Management

  • Complies with all MMC and Hospital Human Resources protocols and all regulatory bodies requirements, the Collective Agreement and accrediting agencies.
  • Recruits, coaches, mentors, evaluates, and manages the performance and development of staff.
  • Participates in Human Resource planning process, discipline and labour management activities.
  • Oversees hospital payroll and procedures, and approvals where required.

Leadership and Managerial

  • Demonstrates and promotes MMC and Hospital culture, values and management philosophy.
  • Builds collaborative relationships with customers and employees.
  • Coaches/mentors the MMC Supervisors, SMC's and the in-hospital teams (Storekeepers, Shipper/Receivers, Controllers and Buyers if applicable).
  • Sets high standards of excellence, leading by example, clarifying roles and responsibilities, providing clear directions and priorities, monitoring and celebrating progress and achievement.

Financial

  • Demonstrates a broad understanding of financial management principles to achieve organizational goals.
  • Maintain cost control in accordance with MMC and Hospital budget and participates in the budget process and variance analysis.
  • Knowledge of financial/accounting processes related to inventory.
  • Manage operations budget and inventory of $100k-$1M+

Customer Satisfaction

  • Establishes and maintains effective working relationships with hospital department managers, hospital executive leadership, patients, contractors, suppliers and the community to ensure customer satisfaction.
  • Fosters a "Customer-Centric" culture within the department

Health and Safety

  • Performs his/her job according to safe work practices, following instructions and using the equipment provided.
  • Actively participates in the hospital Health and Safety Program by undergoing safety training/education.
  • Ensures all required equipment and protective devices are used in the prescribed manner.
  • Ensures that all incidents/accidents/hazardous conditions are investigated promptly, the reports are completed on time and submitted as required, and corrective actions are taken.

Education, Training, and Experience

Mandatory

  • Post secondary degree in business or supply chain related field
  • 5 - 7 years management experience in a supply chain related field (Hospital, Warehousing, CPG)
  • 1 - 2 years people leadership experience with 5+ direct reports.

Preferred

  • NISCL, SCMP, P.Log or other supply chain certification.
  • Experience supervising in a union environment and familiarity with collective bargaining
  • 1-3 years' experience implementing operational changes, continuous improvement or LEAN processes
  • 1-3 years' experience with materials management or supply chain software (Meditech, SAP, Allscripts, or other)

Travel

  • Ability to travel to Sunnybrook hospital sites.
  • Ability to travel to Mohawk Medbuy offices if required.

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Human Resources.

Mohawk Medbuy is a HOOPP employer offering a competitive salary, comprehensive benefits package and flexible remote work policy.

Qualified candidates with a desire to join our innovative team are invited to submit their application here.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should any accommodation be required. Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).