Atlassian Solutions Partner

About Bevel Workforce

Bevel Workforce is a managed professional services company that helps small to medium-sized enterprises employees) maximize their investment in business tooling and back office services. Operating under a fractional workforce model, we provide expert support for Salesforce, Jira, Confluence, HubSpot, Slack, and more. ensuring that our clients get the right solutions without the overhead of full-time technical staff.At Bevel, we focus on problem-centric solutions rather than just technology implementation, partnering with clients to improve business processes, integrate tools, and enable seamless collaboration across teams.

About the Role

Location: RemoteHub: OperationsHub Lead: Chief Operating Officer (COO)Core Focus Area: Operational, Delivery

We are looking for an Atlassian Solutions Partner to support our teams in their efforts to optimize Bevel and the client's Atlassian products.

The Fractional Atlassian Solutions Partner plays a dual role as both advisor and practitioner, helping internal and external teams get the most out of their Atlassian environments. This role blends strategic guidance with hands-on expertise of designing, optimizing, and maintaining Jira, Confluence, and related Atlassian tools to enable seamless collaboration, efficient project delivery, and scalable governance.

Working within our Atlassian-as-a-Service model, the Partner ensures that each client's systems are structured for clarity, alignment, and performance. They translate business needs into technical solutions, integrate Atlassian products with other systems (like Salesforce or Slack), and champion best practices for agile project management, documentation, and collaboration.

This is a fractional engagement suited for a seasoned Atlassian professional who enjoys both architecting systems and empowering teams to use them effectively.

Core Focus Areas
Advisory & Solution Architecture

• Assess organizational needs and design scalable Atlassian environments that align with business processes and team workflows
• Provide expert guidance on tool selection, configuration strategy, and governance best practices
• Translate technical concepts into actionable recommendations for business and technical leaders
• Act as a trusted advisor on optimizing collaboration, documentation, and agile delivery across teams

System Administration & Optimization

• Configure, maintain, and continuously improve Jira, Confluence, and related Atlassian tools for performance and usability
• Manage workflows, fields, screens, permissions, and automation to support evolving business needs
• Troubleshoot system issues, implement enhancements, and ensure environments remain clean, organized, and scalable
• Lead efforts in system cleanup, workflow redesign, and structural improvements to enhance efficiency

Integration & Enablement

• Implement and support integrations between Atlassian products and key platforms such as Salesforce, Slack, and other productivity tools
• Develop processes and standards that promote data consistency and cross-system visibility
• Create documentation, dashboards, and training materials to support team enablement and self-sufficiency
• Ensure integrations enhance, not complicate, overall workflow efficiency and reporting

Governance, Training & Continuous Improvement

• Establish and maintain governance frameworks to ensure proper usage, permissions, and data hygiene across instances
• Conduct workshops, training sessions, and knowledge-sharing activities to build internal capabilities
• Monitor usage patterns, collect feedback, and proactively recommend enhancements for long-term sustainability
• Stay current on Atlassian product updates and ecosystem developments to keep client systems future-ready

What We're Looking For
Experience:

• 5+ years of experience administering and optimizing Atlassian products (Jira Software, Confluence, Jira Service Management, etc.)
• Proven track record of designing and implementing Jira and Confluence structures that scale effectively across teams and functions
• Experience with integration tools and APIs, connecting Atlassian products to systems such as Salesforce, Slack, or Microsoft Teams
• Strong understanding of agile methodologies and experience configuring workflows to support Scrum, Kanban, and hybrid frameworks
• Background in solution architecture or advisory consulting, with experience engaging directly with clients to define needs and deliver outcomes
• Practical experience with user training, permissions management, and governance frameworks in growing organizations
• Familiarity with Atlassian Cloud and Data Center environments

Mindset & Skills:

• Strategic thinker with the ability to translate business challenges into structured, efficient Atlassian solutions
• Confident communicator who can advise leaders and guide technical and non-technical stakeholders alike
• Meticulous attention to detail and a drive for clean, scalable systems
• Collaborative and curious; enjoys working across departments to understand workflows and improve them
• Comfortable balancing hands-on implementation with advisory leadership
• Adaptable, proactive, and able to manage multiple client environments in a fractional capacity
• Committed to knowledge sharing, documentation, and empowering others to self-sustain

Nice to Have:

• Atlassian Certified Expert or other relevant Atlassian certifications
• Experience with automation and scripting (e.g., Jira Automation, ScriptRunner, or Power Scripts)
• Exposure to enterprise-level Atlassian implementations or migration projects
• Familiarity with change management principles and user adoption strategies
• Experience with reporting and dashboard tools such as EazyBI or Jira Align
• Background in cloud infrastructure or DevOps environments integrating Atlassian tools

Availability

5–10 hours per week to start Must have at least 50% overlap with Eastern Time (EST) business hours

Why Join Bevel?

Remote-First: Work from anywhere. Diverse Projects: Gain exposure to a wide range of business challenges and industries. Technical Growth: Work alongside Solution architects, Salesforce Admins, and DevOps experts. Supportive Culture: Join a kind, curious, and high-performing team

Bevel Workforce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

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