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Senior Account Manager, Contract Furniture

3 weeks ago

Calgary, Alberta, Canada Office Concepts Incorporated Full time

Job Title:
Senior Account Manager – Contract Office Furniture

Location:
Calgary, AB

About Office Concepts

Office Concepts Inc. is Calgary's Haworth dealer, helping organizations design and furnish workplaces that actually work—for people, culture, and performance. We provide full-service solutions across contract furniture, architectural walls, flooring and workplace consulting.

We are looking for a
Senior Account Manager
to take ownership of key client relationships and drive new business in the Calgary and Alberta market.

What you'll do

In this role, you will:

  • Own a portfolio of mid-market and enterprise clients across corporate, public sector and institutional accounts
  • Develop new business through the A&D, commercial real estate, and general contractor communities
  • Lead the sales cycle from first conversation through proposal, furniture standards, order entry support and post-occupancy follow up
  • Prepare and present furniture solutions, budgets, and proposals and quotations (including RFP/RFQ responses) in collaboration with our design and project management teams
  • Coordinate with internal customer service representatives and project managers, installers and vendors to ensure smooth delivery, installation and punch-list closeout
  • Maintain accurate pipeline, activities and forecasts in CRM
  • Represent Office Concepts at industry events, site meetings and showroom visits, acting as a trusted advisor in the Calgary workplace community

What you bring

  • 5+ years of successful B2B sales/account management experience in
    contract furniture, commercial interiors, design & construction, or related
  • Existing relationships in one or more of: A&D community, real estate brokerage/landlords, project management firms, or corporate facilities/HR/IT contacts
  • Strong understanding of the dealer/manufacturer model and the contract furniture project lifecycle
  • Ability to read and discuss floor plans, furniture drawings and typicals (experience with CET/AutoCAD/CAP a plus)
  • Proven ability to manage multiple complex projects, timelines and stakeholders at once
  • Confident presenter who can lead client meetings, interviews and walk-throughs
  • Comfortable using CRM and MS Office (Outlook, Excel, PowerPoint); experience with quoting tools is an asset
  • Valid driver's license and willingness to travel within Calgary and occasionally within Alberta

Why you'll love working with us

  • Established Calgary Preferred Haworth dealership with a strong reputation and repeat clients
  • Collaborative, entrepreneurial team that values ideas and initiative
  • Competitive compensation package (base + commission) and health benefits program

How to apply

Please submit your resume and a brief note outlining your relevant contract furniture / interiors experience and notable projects to