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Sr. Consultant, Business Effectiveness
2 weeks ago
We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
What you'll be doing
As part of the Chief Data Office (CDO) Transformation team, you'll help steer strategic initiatives that drive measurable value across training, people change management, and strategy & communications. As a Senior Consultant, Business Effectiveness, you'll collaborate with leadership and core stakeholders to support benefits realization, business reporting, and advanced data analytics. You are accountable for managing the complete benefits realization lifecycle, ensuring that targeted business outcomes are clearly defined, monitored, and achieved throughout each project or strategic initiative. Additionally, you will design, develop, and maintain data-driven reports for training programs, supporting organizational data fluency by empowering stakeholders to interpret and utilize training metrics for ongoing improvement. Your work will enhance CIBC's data strategy, advancing data fluency and maturity across the enterprise.
At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote
How you'll succeed
- Lead strategic planning and execution: Direct multiple complex activities, manage deadlines, and navigate ambiguity to deliver transformation initiatives.
- Training Reporting: Develop and automate reports and dashboards to track training participation, completion rates, effectiveness, and impact.
- Data Analysis: Analyze training data to identify trends, gaps, and opportunities for enhancement.
- Benefits Realization: Validate and confirm the actual realization of benefits post-implementation, ensuring sustainable value. Develop frameworks to track, measure, and report on transformation outcomes, guiding your team on best practices.
- Metrics Development: Define and refine key performance indicators (KPIs) for training programs in alignment with organizational objectives.
- Deliver effective communications: Develop and execute communication strategies, crafting clear, enterprise-wide messaging aligned with CIBC's brand.
- Data Fluency Enablement: Support stakeholders in understanding and utilizing training data through workshops, documentation, and hands-on guidance.
- Advance data analytics: Integrate and analyze data from diverse sources using tools such as Excel and Power BI to drive data-driven decision-making.
- Promote continuous improvement: Identify and implement enhancements to services, processes, and procedures. Provide actionable insights to optimize training content, delivery, and learner outcomes.
Who you are
- Analytical: You give meaning to data and communicate detailed information in a meaningful way.
- Goal driven: You're motivated by accomplishing your goals and delivering your best to make a difference.
- Collaborative: You know that teamwork can transform a good idea into a great one, and you thrive in diverse, inclusive teams.
- Relationship builder: You connect with others through respect and authenticity, building strong networks across the organization.
- Detail oriented: You notice what others don't, using your critical thinking skills to inform decisions.
- People leadership: You are a caring and accountable leader, passionate about developing and coaching your team to achieve strategic goals.
- Technical skills: You have demonstrated experience in data analytics, benefits realization, business reporting, and supporting data strategy. Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Excel). Experience with learning management systems (LMS) and training data
- Values matter to you: You bring your real self to work and you live our values—trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Subject to plan and program terms and conditions
What you need to know
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
Mailbox.careers-
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 22nd Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Business Requirements, Communication, Data Integration, Data Quality, Deliverables Management, People Management, Quality Improvement, Risk Analytics, Risk Management Strategies
