Associate, Digital Experience Strategy

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we're up for the challenge. From our office in Downtown Toronto, we've created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we're only just getting started.

Why is this role important?

The Associate, Digital Experience Strategy is a key member of the PC Optimum digital team, contributing to the digital loyalty experience with the goal of making it so seamless & enjoyable that every Canadian will want to experience it. As an associate, you will collaborate with the Digital Experience Strategy, Design, Copy, Marketing, and Product teams to successfully support the launch of key campaigns and initiatives that will reach millions of Canadians on a weekly basis. This role will also provide project management support working with internal and external stakeholders to ensure digital content launches accurately and on time.

What you'll do

• Support the successful planning and launch of key PC Optimum campaigns and initiatives on the PCO app and web experience
• Lead the end-to-end QA process for campaigns
• Work directly with stakeholders on collecting briefs, supporting materials, and administrative maintenance required for a clear and concise launch process
• Work with designers and copywriters in order to prepare digital assets
• Support the deployment of digital assets
• Ensure projects are completed on time, and that they meet requirements
• Identify and raise bugs of new features with the Product and Tech teams for intake and consideration to increase efficiency
• Collaborate with teams including Marketing, Operations, Design, and Product teams

Does this sound like you?

• You are a problem solver at heart – you excel at finding answers and clarification for new assignments.
• You focus on attention to detail in all the work that you do
• You thrive in an environment where every day looks very different
• You are a fast learner. You have a knack for picking up new tools and processes
• You live and breathe digital work and/or project management and know how to get work done autonomously in a fast-paced environment
• Excellent communication, a desire to learn stakeholder personalities, and a positive team-oriented mindset are at the core of the way you work
• Strong time management and prioritization skills
• Self-starter, ability to work both independently and collaboratively in a fast-paced work environment
• Ability to manage conflicting priorities in a fast-paced environment

How You'll Succeed:

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

We're able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we'll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type:

Full time

Type of Role:

Non-Payroll Contractor

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.