Senior Analyst, Merchandising

5 days ago


Toronto ON MV V, Canada Loblaw Digital Full time $80,000 - $120,000 per year

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we're up for the challenge. From our office in Downtown Toronto, we've created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we're only just getting started.

Why is this role important?

The Impact You'll Make

As part of the Site Merchandising team, you'll help shape how customers discover, engage with, and shop our online assortment. You'll play a key role in driving conversion by delivering an inspiring, data-driven shopping experience across department and category pages. Through strong collaboration with cross-functional partners, you'll turn insights into action- ensuring our products are strategically featured, our pages are optimized for search and performance, and our site experience reflects the needs and interests of our customers.

What You'll Do
  • Plan and strategize department page experiences in close collaboration with cross-functional teams.
  • Partner with Category teams to tag featured products and merchandise category-specific pages that reflect business priorities.
  • Work closely with Trading, Growth, and Category partners to align on allocation strategies and key seasonal focuses.
  • Develop and execute data-driven site merchandising strategies designed to increase product discovery and customer engagement.
  • Conduct regular audits of internal search and top search terms to identify optimization opportunities.
  • Collaborate with SEO partners to enhance visibility and ranking of department pages.
  • Support testing and execution of digital merchandising strategies for campaigns, promotions, and new site capabilities.
  • Monitor stock levels and adjust site presentation (boost, bury, or remove) to ensure a strong customer experience.
  • Track, measure, and report on site merchandising performance to drive continuous improvement.
  • Lead A/B testing to shape future experiences and inform decision-making.
  • Stay informed on digital merchandising trends and recommend actionable insights to evolve our approach.
What You'll Bring
  • A passion for eCommerce and creating customer-centric digital experiences.
  • Strong analytical and problem-solving skills with an ability to turn data into clear actions.
  • Experience collaborating across multiple teams, balancing creative and commercial priorities.
  • Proven ability to manage multiple projects, adapt quickly, and thrive in a fast-paced environment.
  • Attention to detail and a proactive mindset in identifying areas of improvement.
  • Familiarity with SEO, internal search optimization, and A/B testing principles is an asset.
  • Experience in digital or site merchandising, online retail, or a related field preferred.

How You'll Succeed:

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

We're able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we'll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type:

Full time

Type of Role:

Temporary with Benefits (Fixed Term)

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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