Manager, Supply Planning

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

At Tim Hortons, we are dedicated to delivering the highest quality products and exceptional experiences to our guests. Our Supply Chain team plays a crucial role in ensuring the availability of our products across our network of restaurants, and we are seeking a strategic, collaborative, hands-on, proactive and results-driven leader to join us as a Manager, Supply Planning – Replenishment. This role is ideal for a supply chain professional with proven experience in replenishment planning, who is ready to lead a team, drive process improvements, and influence decisions across the broader organization. The role will ensure Tim Hortons restaurants have products to offer to millions of Canadians every day. Key Responsibilities

Own Category Replenishment Strategy

• Responsible for maintaining exceptional case and order fill rate levels across distribution centers for coffee, packaging categories and longer-lead time items
• Manage inventory levels across multiple beverages and packaging categories to ensure product availability (always in stock) and minimize obsolete write-offs.
• Anticipate supply delays, logistics bottlenecks, demand surges and lead mitigation and contingency strategies to protect restaurant service levels.

Supplier & Partner Collaboration

• Act as the primary escalation point for suppliers and 3PL distribution partners, resolving systemic supply or delivery challenges.
• Strengthen supplier relationships through proactive engagement, performance reviews, and alignment on service expectations.
• Manage and execute with suppliers multiple packaging transitions per quarter.

Lead and Develop the Team

• Manage and coach a team of Supply Planning Analysts and Senior Analysts, fostering a high-performance and growth-oriented culture.
• Set priorities, provide guidance, and build capability in inventory management, replenishment best practices, and advanced planning tools.

Analytics & Continuous Improvement

• Conduct root cause analysis on supply chain issues (stock-outs, excess inventory, vendor discrepancies) and implement structural solutions.
• Drive continuous improvement by identifying opportunities for automation, policy optimization, and system enhancements in Kinaxis Maestro.

Cross-Functional Leadership

• Partner with Procurement, QA and Operations teams to ensure replenishment goals are being met while meeting quality and operational standards.
• Actively communicate and work closely with supply chain teams (logistics, distribution and manufacturing) to ensure supply plans are delivered on time in full.

Qualifications & Skills

• 5+ years of progressive supply chain experience, including 2+ years in a leadership role within replenishment or inventory planning.
• Bachelor's in supply chain management, engineering, business administration or related field; MBA and/or professional certification (APICS CSCP/CPIM) is an asset.
• Proficiency with SAP. Experience with Kinaxis Maestro is an asset.
• Proven ability to lead teams and manage execution in a dynamic, fast-paced environment.
• Strong analytical and problem-solving skills, with the ability to draw insights from complex data sets.
• Excellent communication and stakeholder management skills
• Experience in the food service, quick service restaurants or consumer package goods industry is preferred.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.