Project & Onboarding Technician

1 week ago

Burnaby BC VJ E, Canada Umbrella IT Services Full time $41,000 - $85,000 per year

Job Summary

Umbrella IT Services is seeking a detail-oriented Project & Onboarding Technician to help onboard new clients, audit their existing systems, and build secure, scalable IT environments. In this role, you'll assess networks, servers, cloud platforms, and policies; identify risks and improvements; and lead projects such as securing existing infrastructure, network deployments, Microsoft 365 migrations, and backup implementations.

You'll work closely with our service desk and management team to ensure every client transition is smooth, documented, and aligned with our security standards. This position is ideal for a technician who enjoys structured work, modern security tools, and seeing projects through from assessment to completion.

Duties

Client Infrastructure Auditing

  • Perform comprehensive audits of new client environments, including users, devices, servers, networks, cloud platforms, and security configurations.

Security Implementation

  • Deploy and configure cybersecurity platforms
  • Establish and maintain policies for MFA, conditional access, device compliance, and password management, etc.
  • Configure backup and continuity solutions
  • Support client transitions toward zero-trust and security-compliant environments.

Project Deployment

  • Plan and execute infrastructure projects including network rollouts, Microsoft 365 migrations, workstation replacements, and server upgrades, etc.
  • Coordinate with vendors, ordering hardware, and scheduling on-site or remote implementation.
  • Track progress in ticketing system and project management tools and ensure all deliverables are completed and documented.
  • Work alongside the service desk to hand off systems cleanly after deployment.

Documentation & Reporting

  • Maintain up-to-date client documentation in Umbrella's internal documentation systems.
  • Produce audit summaries and project completion reports for management and clients.
  • Assist with continual improvement of internal onboarding, auditing, and security templates.
  • Document findings within Umbrella's standardized onboarding and auditing templates.
  • Identify compliance gaps, security risks, and areas for efficiency improvement.
  • Present technical recommendations to management and assist in developing remediation plans.

Experience

  • xperience & Technical Background
  • 3–5 years in a technical support or systems role within an MSP or similar environment.

Skills & Attributes

  • Strong documentation and organizational habits — must enjoy structured processes.
  • Confident communicating with clients to gather information and explain changes.
  • Capable of managing multiple projects simultaneously and meeting deadlines.
  • Curious and proactive about modern security practices and automation.
  • Able to work independently while collaborating closely with other technicians and the operations team.
  • Hands-on experience with:
  • Microsoft 365 administration (Exchange Online, Intune, Entra ID).
  • Networking (VLANs, VPNs, firewalls, deployments).
  • Server administration (Windows Server, Active Directory, backups).
  • Security tools (EDR, MFA, phishing protection, backup monitoring).
  • Understanding of IT compliance frameworks (PIPA, FIPPA, HIPAA, or similar).

Job Type: Full-time

Pay: $19.69-$41.01 per hour

Expected hours: No less than 40 per week

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Work from home

Work Location: Hybrid remote in Burnaby, BC V5J 3E3

  • Assistant Project Manager

    1 week ago

    Victoria, BC VW E, Canada Colliers Project Leaders Full time $60,000 - $80,000 per year

    Overview:At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients' needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it.Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the possibilities of...

  • 'M&A Project' Coordinator, Onboarding

    4 weeks ago

    Burnaby, Canada 123Dentist Full time

    Overview'M&A Project' Coordinator, Onboarding & Integrations - BC/ON/QCJoin to apply for the 'M&A Project' Coordinator, Onboarding & Integrations - BC/ON/QC' role at 123Dentist.This range is provided by 123Dentist. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$55,000.00/yr -...

  • M&a Project' Coordinator, Onboarding

    1 week ago

    Burnaby, Canada 123Dentist Full time

    123Dentist is Canada’s largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees. We offer professional advancement opportunities, competitive compensation, corporate sponsored incentive programs such as phantom stock option plan for full-time employees (a **first** of its kind in the...

  • Coordinator, Onboarding

    3 days ago

    Burnaby, Canada 123Dentist Full time

    123Dentist is Canada’s largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees. We offer professional advancement opportunities, competitive compensation, corporate sponsored incentive programs such as phantom stock option plan for full-time employees (a **first** of its kind in the...

  • Project Coordinator/Estimator – Sprinkler Division

    1 week ago

    Burnaby, BC VJ G, Canada FIRE PRO FIRE PROTECTION Full time $49,600 - $58,240 per year

    Fire-Pro has a proud history of providing the very best of fire protection in British Columbia for over 30 years. We aim to provide the highest levels of client service with a firm commitment of honesty and integrity. Fire-Pro has a strong team of technicians and sprinkler fitters who take pride in their work and support each other. We are seeking team...

  • Project Manager, Linear Infrastructure

    1 day ago

    Vancouver, BC VC R, Canada Colliers Project Leaders Full time $75,000 - $110,000 per year

    Overview:At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients' needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it.Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the possibilities of...

  • Derivatives Onboarding Analyst

    1 day ago

    Toronto, ON MW E, Canada Manulife Full time

    The Derivatives Onboarding Analyst will report to the Director of Derivatives Onboarding within the Global Derivatives Services team. The Derivatives Onboarding team supports the Manulife Asset Management and Life Insurance businesses globally by performing all setup steps necessary for derivatives trading. This role will be accountable for the execution of...

  • Sr. Advisor Onboarding

    1 week ago

    Toronto, ON MW E, Canada Manulife Full time $71,925 - $119,875 per year

    Responsibilities:Conduct proactive outbound calls to potential advisor recruits, effectively communicating the value proposition of Manulife Wealth and securing appointments for follow-up conversations with field leaders and recruiters.Execute on the end-to-end recruiting process (Recruiting, contracting, transitions and onboarding) for advisors moving from...

  • Senior Project Manager, Private Sector

    1 week ago

    Vancouver, BC VC R, Canada Colliers Project Leaders Full time $100,000 - $145,000 per year

    Overview:At Colliers Project Leaders, we are a Professional Services Company that delivers capital project solutions across the built environment. We are Owners' Representatives and this means we strive to own our work with the same level of care as they would. What we do makes a difference in communities and for the people who live there. We have a passion...

  • Rope Access Technician Opportunities_2025 Projects

    2 days ago

    North Vancouver, British Columbia, VJ B, Canada Tatras Contracting Group Ltd. Full time $80,000 - $120,000 per year

    Tatras IndustrialRope Access Technician Opportunities for 2025 Projects in CanadaContract, Full-Time & Leadership Roles AvailableAt Tatras Industrial, we specialize in delivering high-quality industrial rope access solutions across a variety of demanding sectors, including power generation, infrastructure, construction, and maintenance. We are preparing...