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Regular Part-Time Customer Service

2 weeks ago

Oshawa ON LH Z, Canada City of Oshawa, ON Full time $35,000 - $45,000 per year

Job Description

Reporting to the Manager, Administration & Finance, or designate, the Customer Service and Facility Clerk is responsible to provide efficient and courteous front line customer service and administrative/clerical support to staff and the public at OSCC facilities.

Responsibilities:

  • Provide front line customer service to Oshawa Senior Citizens Centres participants, external agencies and general members of the public
  • Receive and process program registrations, memberships, revenues and performing various cash control and reconciliation functions
  • Complete opening and closing procedures and monitor the facility
  • Provide administrative and clerical support to staff, volunteers and participants
  • Perform other duties as assigned
  • Support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust

Requirements:

  • Demonstrated knowledge and skill normally associated with completion of a one (1) year College Certificate in Office Administration, Customer Service or related discipline plus one (1) year of relevant customer service experience as well as experience working with seniors; or have the equivalent combination of education and relevant experience
  • Current Certification in Standard First Aid, CPR (Level C), and AED or be willing to obtain and maintain
  • Established computer skills and experience in related software applications (Microsoft Word, Outlook and IntelliManager)
  • Excellent customer service and communication skills to deal effectively with internal and external customers
  • Ability to work independently, quickly and competently in a multi-task environment with frequent interruptions
  • Ability to respond on short notice and work shifts, including days, evenings, weekends and on holidays

As a condition of employment, the City of Oshawa will require successful candidates to provide a Criminal Records Check with Vulnerable Sector Search.